Question about Philips J44417 Digital Camera

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Problems viewing my pics

I installed eveything into my pc and plugged the camera in. When i click on my cam cif i receive an error message (driver open fail!) What can i do to fix this. basically this makes the camera useless to me so I need some help. Thank you

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  • coolmaju Mar 04, 2008

    I have done everything that is listed in the solution, and it still doesn't work

  • faxon10 Mar 17, 2008

    driver open fail

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It worked easily for me. I installed the program, Then plug-ed the usb into the computer, (it has to be a direct port) then plug-ed the camera in, THEN turned on the my cam program. if you do it in that order it should work. If not, uninstall every little trace of the programs and try again in that order. hope it helps. if it is plug-ed in right, the camera will say PC on the front.

Posted on Oct 31, 2007

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i have had this problem with my camera and this is what the manufacter emailed me back
Hi,
Thank you for your interest in Digital Blue. Please unplug the camera from your computer and follow the steps below.
  1. Open the Start Menu > All Programs > Accessories. Right-click on 'Command Prompt' and select "Run As Administrator...".
  2. This will bring up a window saying 'Windows needs your permission to continue', please click on the 'Continue' button.
  3. When the DOS window opens, type in (without the quotes):
    'cd c:\windows\system32'
  4. The above should change the command prompt to C:\WINDOWS\SYSTEM32:.
  5. Now, type in (without the quotes): 'regsvr32 vbscript.dll'
    (dll = dynamic link library)
  6. You should see a window pop up stating 'DllRegisterServer in vbscript.dll succeeded.'
  7. Please insert the software CD with version 2.2.0 into your CD/DVD-ROM drive.
  8. This will bring up the auto-play for the install, please follow the prompts to go through the installation.
  9. The install consists of three different software packages, you should see the Pix 2.2, Pix Loader or Pix Micro Downloader, and the DB CIF Cam being installed.
  10. If you receive an error after the Pix 2.2 install, you will need to download the drivers and Downloader program from our website at http://digiblue.com/customer-service/downloads/index.html You will need to select the 'Disney Pix Micro Downloader' and 'Disney Pix Micro Drivers for WIN Vista'.
  11. Once you have installed the drivers and downloader program you will be asked to restart your computer. After the computer has been restarted, plug the camera into the USB port and look to see that the computer says the drivers have been installed.
  12. Open the Pix Loader or Disney Pix Micro Downloader from your Desktop or from the All Programs list and click on the Download button. If you have a 'Pixel Up' window pop up, click OK, and wait for the download to finish. A 'Delete' button will come up on the Downloader program which will indicate the download has been completed.
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DonĀ“t download


If you have done what mugman asks, try this fix:

My daughter just received one of these camera's for her 6th birthday and is extremely excited. I am running Windows XP and was getting the "No pictures on camera" error. I tried downloading the drivers for this but that did not work. Here is what I did to get the camera working:

1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"), will probably have the yellow exclamation mark on it saying that it is not working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
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13) You should get a message saying the driver for the "DB CIF Cam" has not passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

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