Question about Tomtom GO 720 GPS Receiver

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TomTom 720 screen jumps around after update

TomTom 720 screen jumps around after software upgrade. It jumps from page to page. Have done everything tomtom adviced but still having problems

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Go buy another one sorry

Posted on May 03, 2009

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1 Answer

How to update tomtom 720


Hi
if you go to tomtom's website and plug in the data cable you will be able to update it, there is a fee for updates not sure the exact cost. Here is the link http://www.tomtom.com/page/mapupdateservice

Hope this helps

Regards

Dan

Jan 01, 2011 | Tomtom GO 720 GPS Receiver

1 Answer

Turned on my 720 and it did not register any


OOooppps, try connecting to your computer, and start tomtom home software, let it check for updates and see what happens/ comes up on screen, then we will take it from there, OK, Colin.

Jan 04, 2010 | Tomtom GO 700 GPS Receiver

1 Answer

Screen deactivated & a red circle with an 'X' flashing


First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.

Aug 01, 2009 | Tomtom Go 730 GPS

1 Answer

Restarts unexpectedly and slow to start


The TomTom 520 and 720 are the same unit. the differance is the maps. The 520 has maps of the US and the 720 has maps of Europe. Download the free clearflash utility from TomTom and run it a couple of times. This should clear up your problem. Sometimes the mapset config in the map gets full and it has to be cleared.

Jul 20, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Can not use computer voices on my tomtom 520t


I downgraded to the original files, saved em on my PC. No more probs with the voice but I will wait a while till I "upgrade" again.

Dec 15, 2008 | Tomtom GO 520/720 Remote Control

1 Answer

My 720 frozen


This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Nov 19, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

TomTom go 720


If you have two devices you must have two email address. One for each device. This is the way tt home works. Another way to get around it is to open tt home preferances and in general preferances make sure remember my password is not checked. Sometimes a popup will want you to log in just click not this time at the bottom left cornor and then tt home will go on and update your device without loging in.
Hope this helps

Oct 29, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

Voice is on but the unit stopped talking.


I don't know if this will help any, but when I updated my recently purchased tomtom go 720 with the newest app (8.3) and the new voices, map, etc...the voice feature completely stopped working on my unit. Everything else was working fine except the voice. However, I had installed an 8 gig sd card into my tomtom and put all the updates on the sd card because I was running low on the internal memory. Bythe way, only the voice instructions were not working..it would still play mp3's through the internal speaker, so I knew it must be a software problem. After several days with no voice instructions, I then proceeded to re-format the sd card and start all over, as the problem appeared to be a software issue. After re-formatting the sd card, I removed it and installed the back-up file from my tomtom before I did the first update. This time, I deleted a couple of the voices in the update package, so that I would have enough room to install the updates to the internal memory. "Bam" now everything is working perfectly again. I believe for me...the tomtom was having trouble communicating with the new application that I had previously installed on the sd card. I hope this may help someone.

Sep 28, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

Tom Tom 720 keeps jumping to main menu


Well I finally figured it out for those who might run across this problem.

It seems that when it got hot and expanded the grey bezel around the screen would touch the screen just enough to activate it. I gently pried the bezel up just a bit and it seems to have solved the problem.

From Ban One

Jul 25, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

TomTom GO 720 - flashing red circle with white cross on screen


Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Nov 20, 2007 | Tomtom GO 700 GPS Receiver

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