Paper feed making clunking noises - not feeding paper properly - feeding paper then feeding it backwards - ripping paper - paper not feeding through - printing characters all over the page - even switches itself off. Shows up error 306 which is a paper feed problem but that's not difficult to establish!! All sounds like mechanical problem.
Paper is properly fed into printer so its not that.
It's out of warranty.
1. first check to see if there is any bits and pieces of paper in any place in the paper carriage -- look very carefully in front access and rear access
2. if this is not the problem, then disconnect printer from computer -- turn off printer, unplug power cord, unplug printer cable from printer
3. gain access to paper roller assembly, usually in rear
4. using lint free cloth, dampened with distilled water clean rollers -- read manual to determine direction of rotation (usually clockwise)
5. keep rotating rollers until all is wiped clean of paper dust
6. reassumble and try a test print as your printer manual directs
UPDATE THE FIRMWARE WILL SOLVE THIS PROBLEM, GO THE WEBPAGE OF YOUR MACHINE MAFACTURE AND LOOK FOR FIRMWARE UPDATE.
I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745
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Firmware update did not solve problem.
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