Question about Samsung HP-P3761 37 in. HD-Ready Plasma Television

1 Answer

Samsung sp-p4231 the red light is on, showing power, I get sound, but the screen is black, nothing shows, no menu, no volume, no picture

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 192 Answers
Re: Samsung sp-p4231

This is how I approach this problem: I check for menu appearing on the screen: If it has menu, I look at connections. If it does not have menu then I check voltages from the power supply. I check for the following voltages. VSCAN, VS, VE, VSET and VA. If only one voltage is there, then, the PCB that needs to be replaced is normally the SMPS and/or the Logic. If all the voltages are there, the Digital PCB should be replaced. If it is missing one voltage, I disconnect the Y Main and X Main from the power supply and check if the voltage reappears. This symptom is normally caused by one of these two boards having a short on the missing voltage line. The defective PCB and/or the Power Supply (SMPS) need to be replaced. If you are in need of a technician, contact Samsung at: 1-800-SAMSUNG If you have any other questions, reply to this post and I will respond.

Posted on Sep 23, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Samsung flat panel TV. I have sound with a black screen. Can you help me

Hi Cherie, The link below is a YouTube video showing how to fix a Samsung television NO picture GOOD sound, Also there's videos down the right side of the link that may help as well........CHEERS.. Samsung UN46D6000 No picture Sound OK problem FIXED BN95 00497B BN41 01662A

May 01, 2016 | Samsung Flat Panel Televisions

1 Answer

I have a Samsung LNT5271F Television and the screen is black. I have sound but no video. I can't even see the menu or volume button, nothing is showing up on the screen. HELP! :S

If the tv has more than one input, you should try switching to the other one. If it has another output(s), you should try the other output(s).

Oct 11, 2013 | Samsung LN-T5271F 52 in. LCD Television

1 Answer

LN32B360 no picture

does the display totally black or white screen then how about the sound still working.

Sep 07, 2012 | Samsung LN32B360 32 in. LCD HDTV

2 Answers

My Samsung SP-P4231 has sound but no image. How can I fix this?

Go to eBay and search for BN96-01217A.

That is the power board used in SP-P4231 and the most common reason for the problem you have.

(not guaranteed, just statistically most likely one; if you care to check measure the Vs voltage at the power output - shoudld be about 87V and will probably be much less, say 30V)

Hope this helps!

bobby @ coppelltvrepair

Dec 05, 2010 | Samsung SPP4231 42 in. EDTV-Ready Plasma...

1 Answer

Have audio but no video

no picture just sound on model# sp-p4231, what do i do

Jul 05, 2010 | Samsung SPP4231 42 in. EDTV-Ready Plasma...

2 Answers

SAMSUNG sp-p4231 sound, but no picture

try changing the display IC that would be the frequent cause of such problems

Jul 04, 2009 | Flat Panel Televisions

2 Answers

Samsung plasma tv shows no picture after cleaning

u may have a bad y-sub board , it is normal on plasmas

Mar 29, 2009 | Samsung SP-S4243 Television

3 Answers

My samsung TV won't show any picture/sound.

When the TV is on, need to check the back light is on(go back side & look into through)

If the back light is on -- need to exchange the Main Board
no back light -- exchange the Power Board --- 95%
exchange the LCD panel --- 5%(inverter)

Jan 31, 2009 | Flat Panel Televisions

2 Answers

Plasma samsung sp-p4231

could be the Y-main board or the main board

Mar 14, 2008 | Samsung SPP4231 42 in. EDTV-Ready Plasma...

2 Answers

Screen black out

this is a upper buffer board problem, the board is not to expensive but the if you are not a repairman, I would not attempt it

Jan 18, 2008 | Samsung SPP4231 42 in. EDTV-Ready Plasma...

Not finding what you are looking for?
Samsung HP-P3761 37 in. HD-Ready Plasma Television Logo

344 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Flat Panel Televisions Experts

xxxxxx xxx

Level 3 Expert

4679 Answers

Steve McIntosh

Level 1 Expert

11 Answers

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Are you a Samsung Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides