Question about SanDisk Sansa e260 MP3 Player

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My playerisnt responding

Hello to all, I updated my player with a large video file (about 450 mb..) and i started watching it. as i forwarded the video it got stuck and is now showing me the massage of please use the sansa media converter. now i can't do anything... cant shut the machine off... cant play any music... just viewing the error screen. some things u might wanna know 1. i did use the meda converter before i uploded it to my player 2.even plugging it in to the USB cable isnt showing me the device on the computer its brand new :(and i really need to get that fixed 10x

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Re: my playerisnt responding

Press and hold the power button for 20 seconds to "reset" the device. Then try to re-start the device. Once its started, connect it to the PC and delete the movie. The video is either corrupt or you device has too much data on it. Best of Luck.

Posted on Sep 23, 2007

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I was uploaded a video onto the MP3 when it said file not supported or something like that. What type of file do I need to watch the video?

your player supports the video files which are .wmv (Windows Media Video) compression format, 30fps,512 kbps, 310x240 pixels.
If your video files aren't this type, you can convert its with the software you got together with your player.
Bye, gylacz

Jan 10, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Sansadisk mtable file problem


Switching to MSC mode and performing a content backup
When the player does not respond to the software for the media player
in MTP ( media transfer protocol ) mode you can switch the player to
MSC mode in the player as next:
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
When having no more screen view, have a hardware MSC selection:
Forcing Sansa Clip to MSC mode, enabling the USB connection mode for the computer seeing the device as a removable disk:
Sansa Clip
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.

Updating firmware
Next update the firmware of the player. This will clean all your files in the player ( have a backup first as told above ) and the software in the player will be updated.

How to update Sansa Clip's firmware, see:

Oct 25, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

My computer can't recognize it as removable device,

Your post:
in case you have not been able to solve your problem as yet, try the following: DO NOT CONNECT THE PLAYER TO THE COMPUTER as you have a format device on your player: firstly get rid of all your files you might need as you might have used your player as a stick secondly make sure that you still have got your OMGAUDIO file on it (if not, post that you need it, possibly I could help you with this) THEN
push the small button long, go to "menu" (the small briefcase)
push the large button and go to "advanced" by pushing the "forward button" on the side
push the large button again
a spanner will appear and "sound"
push the forward button again until you get"Initialize"
large button will say "reset", then reset but even better to solve your problem:
push forward again until you get to "format", forward to "ok"
large button and your player will be completely new formatted

get some converted music files on your player and it will work!!
I had the same problem, and finally I managed to solve it.
To be honest, I quite like my player!

good luck

Feb 04, 2009 | Sony NW-E003F MP3 Player

1 Answer

Shows files when i open in my computer but shows no file on playe

I had the exact same issue until I updated the Firmware from Samsung's website.
Updating the firmware was straight forward enough, however, in completing the firmware update-all current data on the player is lost due to the player being updated.

Nov 23, 2008 | Samsung YP-MT6Z MP3 Player

2 Answers

No data being received and sent

you need a usb that as 2.0 or one that as it own trans former if not try a nother usb port ?

Jan 20, 2008 | Sony Network Walkman NW-E005 MP3 Player

1 Answer

Undeletable video file

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Dec 10, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

1.5 mb used with no songs or videos in player

Some data is reserved for Sansa's own files and/or you might have recordings/leftovers in other folders. Best would be to connect as a USB drive and delete all visible content from folders (but not the actual folders). Number of songs supported depends on the format and quality of the file.

Oct 18, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

How to work my innovage MP3 Video Player

sue the delstar company for lying to you

Sep 30, 2007 | MP3 & Digital Media Players

1 Answer

Videos have dissapeared, but memory still gone?

I had the same problem. I updated the firmware. I then set the unit to the MSC USB type. I then went to "My Computer" and right-clicked the drive and reformat in a fat 32. I now have all available memory back.

Jan 14, 2007 | SanDisk Sansa e250 MP3 Player

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