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Lost System Manager ID and Password for Canon ImageRunner 5070

I have lost the System Manager ID and System Password for a Canon ImageRunner 5070. Is there any way to reset this information? Is there a phone number to reach Canon Tech Support (for office, not consumer products). Out copy tech from iKon is very personable, but completely clueless about non-mechanical issues.

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Do the password clear in the service mode

Posted on Aug 05, 2009

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Sorry about the ikon issue, if youre in indiana look up Canyon Falls Office Equipment, they can help you out. You or your tech need to go into service mode and do a reset of the password. Your tech cant call canon anymore because they are no longer a canon dealer. they will be trying to sell you a ricoh very soon. hope this helps.

Posted on Apr 22, 2009

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Here is the Canon product support page for your particular product:

http://www.usa.canon.com/opd/controller?act=OPDSupportDetailAct&fcategoryid=2275&modelid=12412

The only phone number they list is this:
Please call 1-800-OK-CANON.

Posted on Apr 22, 2009

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