Problem is tv1 might be working fine but tv2 is serching and never acquires signal,,and after powering it off and on,,,the problem reverses itself,,,like tv1 will not get siganl, but tv2 works fine,,,and this goes on n on...any ideas......phone cant figure it out
One of the inputs on the back of the 322 box is bad. usaly 1 wire runs from the dish into a seperator that splits the signal into 2 at the back of the box. you will need to call dish and have a new 322 sent out. 1-888-333-3474
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Hi there Dillon Snoga, my name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you today. Please reset the receiver by unplugging it from the wall outlet for 10 seconds, plug it back in, allow it to power back on by itself, allow it to acquire signal and download the guide. After this, you should have picture back on the screen. If issue persists feel free to reach me at: firstname.lastname@example.org
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Hi my name is Mike Houston of DISH Network and I see youturned on the living room TV and it was black & white and had no signal.Depending if it's a Dual receiver and if the issue is TV1 or TV2 but there issome thing's you can check to make sure it is on the right channel. I will sendyou two links to help with the setup for both TV1 and TV2, if you have anymorequestions or concerns please e-mail me back at Michael.email@example.com;http://www.dishnetwork.com/SupportSection/bbs-screenand http://www.dishnetwork.com/SupportSection/black-blue-tv2.
Hi hartbettinaI see where your TV2 has a blue screen, there are a couple of things you can doyou can do. The first things you want to do is press the buttons of MENU-6-1-5and see if TV2 is set to channel 60 or 73 and make sure TV2 is on that channel.Once TV2 is on the channel on the Modular Setup page you will want to unplugthe receiver for 10 seconds and plug it back in and it will reset itself. Iwill send a link that will help with these steps. http://www.dishnetwork.com/SupportSection/black-blue-tv2
I experienced this problem as well. I have a dual receiver and had issues turning channels on TV2; but counld easily access the volume. After reading the Dish manual, I learned that my TV1 and TV2 remotes connect through different signals (IR = infrared for TV1; and UHF= ultra-high frequency for TV2).
Check your remote to see if there is a UHF logo at the very bottom (under the Dish Network logo). The UHF remote sends ultra-high frequency radio signals to a UHF antenna which is connected to the back panel of the receiver. Make sure that you receiver is properly dusted and then check to make certain that the UHF antenna located on the back of the receiver is positioned straight-up. When the antenna is not correctly positioned it can cause problems with your remote signals.
Hello! Dan Busa with Dish Netywork here intermittent signal loss like that is usually caused by some sort of glitch a hard reset ( unplugging it for ten seconds ) will usually resolve this. If your signal strength is at or above 80 that should be fine, but keep in mind you need good signal strength on both the 119 and 110 satellites ideally you should be at 70 .
If you have one cable leading from the wall toward the back of the receiver you can disconnect the seperator and diplexer (if equipped) from the SAT 1 and SAT 2 ports and connect the line from the wall directly to one of the ports and run a check switch test. You should get a 1 of 2-4 depending on lnb type on the tuner you connected the line to and a 1 of 38 on the other. Perform this operation for both SAT 1 AND SAT2 as described above. If you have the 1 of 38 appearing only on the port that the line is not connected to then the receiver is good and the problem may be the seperator which is the silver device that has two wires going to the back of the receiver initally and one port connected to the SAT port of a diplexer. Disconnect the diplexer and hook the seperator to the receiver and run the SAT line from the wall to the single port of the seperator and do a check switch. If you don't get a 1 of 38 it is good and you have a bad diplexer. If your system does not use diplexers and you are experiencing the loss on TV2 you may have a bad TV2port on the receiver. You can take the wire from the TV2 PORT(in home distribution system) and place it on the 3-4 that the TV1 line is run from. Then go to TV2 and put that tv on channel 3 and see if you have picture. If the problem is at TV1 reverse the process by connecting the line on the 3-4 ut to the TV2 port and putting TV1 on chanel 60 or 73 and see if you get picture. if either produces picture on the bad tv the port to that TV is faulty. If you were still unable to get picture it may be a cabling, connector, barrel isssue that requires a tech to visit. Hope this assists you. Thanks for using Fix Ya.