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look at the F-1 thru F-!2 keys on top of keyboard if one has a mouse on it press it and the Fn key (bottom left on keyboard) at the same time to restart the mouse pad if this doesn't work go to control panel hardware devices mouse go to mose properties be sure it is set to Enabled
Oh god......Check your RAM slots on the motherboard. Take the cover off or the side panel. Look for your memory slots and take ALL of them out. THEN put them BACK in, making sure you hear a "SNAP" sound to indicate they have locked into place. If you get NO results after this, then your GPU (Video CHIP) MIGHT be bad.
This is an indicator that the rams is damaged. Its not the mouse that freezing its the entire system keyboard etc,
the solution is to replace the rams. Open the side panel, remove the memory module (rams), Its located in a slot held together by 2 clips its a circuit board, thin and long in a slot cant miss it. But the exact same one and replace it.
You should be a little bit more specific. But since you were not, I will try to be more specific about this.
First thing to know is that connecting keyboard and mouse to the computer will always work, no matter what. Meaning that once you connect either one, they will always work. Here are some things to try:
1. Check to make sure that the connector used for the computer is fine, its not broken or bent in the connecter. Check both the computer slot and the connector itself.
2. Make sure that the batteries are new if its wireless.
3. If mouse and keyboard use a separate connectors, and you know that mouse works. Try unplugging the mouse and connecting the keyboard in the same slot.
4. Try a different USB slot in the computer
5. Try a different keyboard all together
6. Make sure there are no off switches on the keyboard that might be in the off position.
Because you need to load the drivers for these devices. Windows 7 should have picked them up if not go to Windows Updates and see if they have provided a download for your keyboard and mouse I'm assuming it is a wireless or a plug and play corded, if that does not solve it for you power the computer completely down remove the power cord from the Power Supply Unit press the power button for about 1-2 seconds to discharge the computer. Make sure you connect both the keyboard and mouse into the correct slots. One is for Mouse and this is usually the green colored slot and purple is the common for the Keyboard slot. Power computer back on and it should pick them up. If not the device may be faulty. Win 7 usually will pick up these devices with ease. Unless the unit is bad itself. John
Keyboards connect several ways. Older systems use a PS/2 connector (round) that plugs into the purple/gray jack on the back of the computer. The mouse plugs into the green jack next to it. If you have a USB keyboard, it plugs into any USB slot. PS/2 connections must be made with the computer off. USB connections work any time. If one slot doesn't work, try another. If the keyboard doesn't work, try another.
there is 2 types of connection a ps2 and usb connection ps2 connections are at the top of where you connect the items on back of pc make sure you have the pis lined up right when inserting the ps2 connection there usually colour coded the purple one is usually the keyboard and the green is usually the mouse or if its usb connection it slots in on one of the small rectangular slots on back of pc