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After chaning batteries of my mouse bluetooth 5000 it does not work.... the light is alternatively green , red...

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Look for a tiny CONNECT button on the bottom of the mouse.
Some dongles (should you have one) also a reconnect button...

Posted on Apr 23, 2009

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Posted on Jan 02, 2017

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I put in new batteries but no luck. No lights go ...


Answer:
With the buttons toward the top:
The top LEFT slider button is for power. Slide toward the outside for ON. Light on top of mouse turns green after about 1 second, and stays green for about 10 seconds (assuming the batteries are okay). When the batteries are failing, it blinks red.
The top Right PUSH button sends a connection signal to the PC. When pressed, the indicator light on the top flashes green and red, indicating the special connection signal.
This is the mouse side of the equation (good batteries, slider turned on, connection button pressed and released.).
NOW: the PC must have a working receiver, with drivers installed, and Bluetooth software installed. it sould detect the mouse. If it asks for a passkey, say none (mouse doesn't need passkey).
You should not need Microsoft Intellipoint. it doesn't have a configuration for this particular mouse model anyway.

Good Luck!

May 21, 2010 | Microsoft Bluetooth 5000 Mouse

1 Answer

What is the pairng code for mouse 5000 ?


  1. Windows XP
  2. Click Start, and then click Run.
  3. Copy and then paste (or type) the following command in the Open box, and then press ENTER: services.msc
  4. Double-click the Bluetooth Support service.
  5. If the Bluetooth Support service is stopped, click Start.
  6. On the Startup type list, click Automatic.
  7. Click the Log On tab.
  8. Click Local System account.
  9. Click OK.
  10. If you prompted to restart the computer, click Yes.
How to connect the Bluetooth device to the computer loadTOCNode(3, 'moreinformation');
  1. Press and hold the Connect button on the bottom of the mouse. If your device has a battery indication light, it will blink and alternate between red and green to indicate that the device is discoverable.
  2. On the computer, open the Bluetooth software. The Bluetooth software is typically located in Control Panel. For more information about opening the Bluetooth software, see the "How to open the Bluetooth software" section.
  3. Click the Devices tab, and then click Add.
  4. Follow the instructions that appear on the screen.

    A Microsoft Bluetooth mouse does not require a passkey to connect to the computer. If you are prompted for a passkey, select No passkey. If you do not get the No Passkey option, try to enter 0000 as a passkey by using your keyboard.

Apr 20, 2010 | Microsoft Bluetooth 5000 Mouse

1 Answer

Red and green light flashing of microsoft mouse 5000


Hello,

The first thing that I would advise you to do is,

Uninstall the Bluetooth Adapter driver totally from the System first,

Then go to "scan for hardware changes",

This will bring up a prompt to install the new hardware found (Which is your Bluetooth Adapter).

After this, Press your ON/Off button on the mouse and ensure that it is On, then try to use it again.

It should connect like that.

(In case you dont know how to uninstall the Adapter, Right-Click on my computer Icon, Properties, Device Manager, then select the Adapter under bluetooth/network adapters, and right click on it, then select uninstall.)

Hope this helps.

Goodluck

Nov 24, 2009 | Microsoft Bluetooth 5000 Mouse

1 Answer

Blinking red and green


How to connect the Bluetooth device to the computer loadTOCNode(3, 'moreinformation');
  1. Press and hold the Connect button on the bottom of the mouse. If your device has a battery indication light, it will blink and alternate between red and green to indicate that the device is discoverable.
  2. On the computer, open the Bluetooth software. The Bluetooth software is typically located in Control Panel. For more information about opening the Bluetooth software, see the "How to open the Bluetooth software" section.
  3. Click the Devices tab, and then click Add.
  4. Follow the instructions that appear on the screen.

Oct 28, 2009 | Microsoft Bluetooth 5000 Mouse

2 Answers

My computer recognizes the mouse, and connects to it, but the mouse doesn't work. It is flashing green then red on the battery indicator.


I had the same problem and it turned out that it had nothing to do with the batteries.

Go to the bluetooth indicator on your computer and disable the device. Then restart your computer.

When the computer is restarted set the mouse into "discoverable mode" which is the flashing red/green thing and it should find your computer.

This worked for me!

Jul 11, 2009 | Microsoft Bluetooth 5000 Mouse

1 Answer

Microsoft blue tooth 5000 mouse stopped working


Deleted the mouse from bluetooth and then added again.found info at
http://support.microsoft.com/kb/894035/#top

Jun 13, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

MOUSE LIGHT FLASHES red and green; does not function


The flashing red and green lights means that now it's in discoverable mode and it's time to add it as a bluetooth device.

Mar 14, 2009 | Microsoft Wireless Laser Mouse 5000

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