Question about Canon imageRUNNER C3200 Copier

2 Answers

Printer cant find driver...

I have set up the printer through the network to a Computer. but when I go to print from the computer I get the error that it can't find the driver. But I have installed the driver and its showing up.. after a few tries I got it to accept the driver. Now when I go to print it recognizes that im trying to print starts the printing process and even shows the paper im printing in the queue for a split second then nothing......

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  • mikehanek Apr 22, 2009

    tried to change driver and nothing. I must also add that this is an isolated incident on a large network running the printer from multiple computers with no problems using the PCL 5e driver. for a unknown reason a single computer will not print ..

  • mikehanek Apr 22, 2009

    its going to a print server so it does not matter if it can be pinged or not, the Job does get queued in the print server, then it dissapears... does not get sent to the printer...

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In your TCP/IP port setting make sure it is set for SNMP enabled sometimes I have seen where it is unchecked and caused this kind of issue.

Hope this helps
TankMurdock

Posted on Apr 28, 2009

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There is a ps and pcl 5e driver. download and install both of them. make sure you pick the drivers that correspond with the operating software of the pc that you are using. make sure to download the drivers with .exe at the end of them, this makes it easier to load. unzip the downloads and when you click on them they should auto run. let the driver find the printer on the network and it should work ok.

Posted on Apr 22, 2009

  • eric400 Apr 22, 2009

    is there a chance the network jack or cable is damaged? Can you ping the printer? If so,i would look at something physical in the network. As you know these printers are easy to install and use. We just havent had too many quirky issues with this model.

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