Question about Zebra TLP 2844-Z Thermal Label Printer

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My printer thinks it s out of media or ribbon but it is not. It will send out a few blanks, and then I can print something, and about a fifth through the next label, it stops printing and starts blinking red, even though there is plenty of paper and ribbon in it.

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  • 62 Answers

I have seen this problem a few times. The problem is occuring because the ribbon spool is popping off it's guide sprockets. Often it will pop itself back on. So when you open printer and look at the ribbon it looks fine. Solution. Make sure that the ribbon core is pushed firmly onto it's guide sprockets. You may have to push the ribbon out of the core with as the soft ribbon tends to fill the gaps in the cardboard ribbon core.

Posted on Apr 25, 2009

  • Jim H Apr 25, 2009

    Easiest way to verify whether ribbon is causing problems is...



    1: Remove ribbon from printer,



    2: Perform a calibration routine with ribbon removed from printer.



    if this works, (press feed button 6 times to verify correct operation)



    3: Install ribbon and perform calibration again. If it does not calibrate properly then know that the ribbon is causing problem.

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