Question about Refrigerators
I have a GE GSG25MIMCFWW side by side with water and ice dispenser. The problem is there is water dripping dow n the back of the freezer side and it is forming into a solid mass of ice at the bottom. When the freezer goes into defrost mode this ice melts and water pools on the floor in front of the fridge. I have tried to see where the water is coming from but short of starting to pull everything apart I can't find the problem. Can you suggest some likely problem areas that maybe I can look at first.
Had this happen twice. My problem was the drain line that goes to the pan underneath was plugged. Had to pull it apart to get to the drain and unplug it.
Posted on May 23, 2017
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
look open the freezer door pull the lower kick plate off look for a small little hole there its a mechanical timer model should be close to the wheel in that hole will be a plastic piece open the freezer door you will hear the fan running in the freezer take out the four or five screws on the lower panel where you keep seeing the frost and remove it you will see a silver honeycomb looking piece that's the evaporator on one of the tubes will be clipped a silver dome looking piece with two wires on it that's the defrost thermostat now turn the timer with a screwdriver that's the piece in the little hole slowly to your right till you hear a click and the fan stops in the freezer now as your turning it it will make a ratchet sound you want the click and the fan to stop look at your watch and note the time then wait about 5 minutes and look at the heater to see if its on if its all frosted up the frosted should look all watery if the heater is on then just let it run if not then reach up and turn the freezer control to the off position then un plug the two wires on the defrost thermostat and take the two wires that you unplugged the thermostat from and plug them back together and turn the freezer control back on and wait stay there and watch the heater come on let it defrost the evaporator if the heater comes on when you do that .that means the thermostat is bad if the heater comes on without you having to by pass it that means the timer is bad if you do all that and the heater does not come on then the heater element is bad now its going to get red like an oven and pop and sizzle but don't let it freak you out now if you had to by pass the thermostat and the timer cuts the compressor on before the frost is all clear just turn the timer around again till the fan cuts off and the heater will come back on if you by passed the thermostat then when all the frost is melted then reach up and turn the freezer control back off and reconnect the thermostat.Now after about 30 mins after turning it off the timer should cut back on if its not bad when you change the timer back out the two screws reach under the fridge and turn the timer and its shield till the screws are in the removal position when the timer is loose remove the shield and unplug the timer plug your new one back in then put the shield back on and back where it goes now id recommend changing both the timer and the thermostat as they fail pretty close together the stuff i described above is to make the unit defrost to save your food with out having to use your hair dryer also when all the frost is melted at he bottom of the evaporator on the right hand side is a hole in the cabinet that has to be clear of frost for the fridge to cool properly now any time during this defrost technique if you have a problem turning off the freezer cold control will turn off the defrost system too if i can be of help or you need to know something just reply to this post
Posted on Mar 30, 2008
SOURCE: leaking water
In back of the refrigerator behind a removable panel you will find a hose going into the drain pan under the refrigerator. Check and make sure there is no obstruction in the hose which would back up water into the freezer. After the drain hose is cleared the freezer should be defrosted and ice cleared from the drain area in the back. You can direct some hot water with some bleach in it through the drain to insure it flows into the pan.
Posted on Jun 16, 2008
The problem was indeed a clogged frost water drain. I had to pull the frig out from the wall (found an incredible amount of dust accummulation in the alcove), then remove the vertical metal and horizontal cardboard covers to expose the drain catchpan. The 1/2" rubber drain hose end was only about 1/8" above the pan pointing directly into it perpendicularly. This was not enough clearance. There was a plug (formed by dust and water) in the end of the hose that came out easily when I 'roto-rooted' it with a screwdriver. The water flowed easily after that, but I went ahead and trimmed about 3/8" off the end of the hose and pushed it back into its slot. Then I cleaned as much as I could. The prevention is to keep the area behind the frig cleaned!
Posted on Nov 08, 2008
SOURCE: Exactly the same.
The hose that carries the water from the top coil to the evaporator pan is plugged with ice. You need to leave your unit unplugged for a long time so the ice in the drain hose can melt. If you restart it too soon the problem will not be solved.
Posted on Jun 20, 2009
Tips for a great answer:
Dec 21, 2014 | Refrigerators
Aug 05, 2013 | Refrigerators
Aug 13, 2010 | GE GSH25JFR Side by Side Refrigerator
Jul 01, 2010 | GE Profile 26.6 cu. ft. Side-by-Side...
Jun 16, 2017 | GE Profile PSS26NGS Side by Side...
Sep 30, 2009 | Amana 22.6 cu. ft. Side-By-Side...
Sep 28, 2009 | GE Profile PSW26P Stainless Steel Side by...
Sep 30, 2007 | GE (PSS26MSRSS) Side by Side Refrigerator
134 people viewed this question
Usually answered in minutes!