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USB Mouse does not work. Computer recognizes the device but pointer does not work.

The mouse pad on my new MSI notebook works, but when I try an USB optical mouse, the computer recognizes there the device but the mouse does not work. I thought the mouse would be plug and play. I am wrong or do I need to install a driver?

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  • ashraf_dc Oct 31, 2009

    my desktop usb mouse work few seconds.but after than automatically work........ plz now solve this prblem

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Hii, you please check that usb mouse in another machine and if its working good then you need to install a driver from your motherboard cd or from the msi website.

Posted on Apr 22, 2009

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MOUSE IS NOT RECOGNIZED NEW BATTERIES CHECKED ,


you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Feb 25, 2011 | Logitech Cordless Mouse

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My external mouse quit working on my Acer Aspire 5100 laptop.I have tried plugging it in to all the ports. It says USB device not recognized.


you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty
((if applicable))
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
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Jan 24, 2011 | Acer Aspire 5100 Notebook

1 Answer

Mouse pad on laptop not working after install of new hard drive and os. usb ports also not working.... any ideas as to what is going on inside there?


  • “Hi, “To “Enable” the Pointer Device using the Touch-Pad, go to, Control Panel, click (“Mouse) in the "Hardware and Sound” category; go to, “Device Settings” in the (Devices) block.
    II. “Highlight”; the item you want to (enable) this being the “Pointer Device.” Click the (Enable) button, just below. Be sure to (Click) on the “Apply” button, and click OK.
    III. You may need to “Update Drivers?” Click on “Hardware, click “Properties,” click, on Driver, "Update Drivers, click Apply and (OK).
    Note: Restarting the computer will configure system changes.
    "Rating the solution is your way of letting me know if it (helped or not), thanks."

May 05, 2010 | Toshiba P25-S526 Notebook

1 Answer

Mouse wont move


Are you referring to the mouse pointer when using the touch pad? To isolate the problem, try to use a USB mouse and see if the pointer will move. If the USB mouse works, then the touch pad could be disabled.

Refer to the user manual of the laptop and see on how you can enable the touch pad.

If same problem occur even though you're using a USB mouse, contact the manufacturer of the computer for second opinion or repair.

Good luck and have a great day!

Feb 08, 2010 | Dell Inspiron 6400 Notebook

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Compaq notebook laptop: my mouse pointer or arrow is


If you have a manual for the notebook, check to see if you can use the function key and the similarly coloured key on the keyboard which enables/disables the touch pad. Usually you can disable the mouse pointer touch pad with this FUNCTION key + MOUSE key when pressed together. Often these keys have the same colour (usually blue). The purpose is to disable the touch pad when you are using an external USB or wireless mouse, then you press the 2 keys again together to enable the touch pad once you have removed the USB/wireless mouse.

If that doesn't work, borrow a USB mouse and attach it to your notebook to use temporarily while you diagnose the problem.

Dec 19, 2009 | Acer Aspire 5100 Notebook

1 Answer

Ps2 port doesn't recognize Microsoft Optical mouse


You might think about a USB hub for all your USB devices. ps2 port is more or less dedicated for mouse, which is why your mouse pointer is stuck in the middle of the screen. Go ahead and get an externally powered USB Hub to power other USB devices. To answer, ps2 for mouse needs just a mouse, not USB device.

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1 Answer

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Perhaps try the device manager.(click) My Computer>Manage>Device Manager.

Feb 22, 2009 | Sony Computers & Internet

1 Answer

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Hi,

have you tryed the devices with out the cooling pad? USB ports have a limit on the amout of current they are able to source and it could be that the cooling pad is drawing to much current.

Regards

Nick

Oct 26, 2008 | Acer Aspire 9503EWSMi Notebook

3 Answers

Microsoft Wireless Notebook Optical Mouse Model 1023


Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Aug 19, 2008 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Touchpad not working


Using your keyboard, press the windows hot key, then use the arrow keys to go up and to the right to control panel, then arrow over to the system icon, then arrow through the tabs to the hardware tab, then press TAB to select the "device manager" button and click enter....in the device manager, press tab again in order to highlight the first selection and arrow down to "mouse and other pointing devices" then press the right arrow key to expand that selection and see if it is recognizing your mouse pad, if it does, highlight it and press enter, arrow over to the "driver" tab and try updating the driver, if that doesn't work, try a troubleshoot from the first properties tab.....and if none of this works......the touchpad is most likely dead. Try contacting the manufacturer and see if they can replace the touch pad.....

Jun 27, 2008 | Acer Aspire 5100 Notebook

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