USB Mouse does not work. Computer recognizes the device but pointer does not work.
The mouse pad on my new MSI notebook works, but when I try an USB optical mouse, the computer recognizes there the device but the mouse does not work. I thought the mouse would be plug and play. I am wrong or do I need to install a driver?
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you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable) click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp hope this helps
you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers make sure the lead from the mouse has a secure seating and the lead is not bad/faulty ((if applicable)) make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable) click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp hope this helps
“Hi, “To “Enable” the Pointer Device using the Touch-Pad, go to, Control Panel, click (“Mouse”) in the "Hardware and Sound” category; go to, “Device Settings” in the (Devices) block. II.“Highlight”; the item you want to (enable) this being the “Pointer Device.” Click the (Enable) button, just below. Be sure to (Click) on the “Apply” button, and click OK.” III.You may need to “Update Drivers?” Click on “Hardware, click “Properties,” click, onDriver, "Update Drivers, click Apply and (OK). Note: Restarting the computer will configure system changes. "Rating the solution is your way of letting me know if it (helped or not), thanks."
Are you referring to the mouse pointer when using the touch pad? To isolate the problem, try to use a USB mouse and see if the pointer will move. If the USB mouse works, then the touch pad could be disabled.
Refer to the user manual of the laptop and see on how you can enable the touch pad.
If same problem occur even though you're using a USB mouse, contact the manufacturer of the computer for second opinion or repair.
If you have a manual for the notebook, check to see if you can use the function key and the similarly coloured key on the keyboard which enables/disables the touch pad. Usually you can disable the mouse pointer touch pad with this FUNCTION key + MOUSE key when pressed together. Often these keys have the same colour (usually blue). The purpose is to disable the touch pad when you are using an external USB or wireless mouse, then you press the 2 keys again together to enable the touch pad once you have removed the USB/wireless mouse.
If that doesn't work, borrow a USB mouse and attach it to your notebook to use temporarily while you diagnose the problem.
You might think about a USB hub for all your USB devices. ps2 port is more or less dedicated for mouse, which is why your mouse pointer is stuck in the middle of the screen. Go ahead and get an externally powered USB Hub to power other USB devices. To answer, ps2 for mouse needs just a mouse, not USB device.
Using your keyboard, press the windows hot key, then use the arrow keys to go up and to the right to control panel, then arrow over to the system icon, then arrow through the tabs to the hardware tab, then press TAB to select the "device manager" button and click enter....in the device manager, press tab again in order to highlight the first selection and arrow down to "mouse and other pointing devices" then press the right arrow key to expand that selection and see if it is recognizing your mouse pad, if it does, highlight it and press enter, arrow over to the "driver" tab and try updating the driver, if that doesn't work, try a troubleshoot from the first properties tab.....and if none of this works......the touchpad is most likely dead. Try contacting the manufacturer and see if they can replace the touch pad.....