Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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My WD portable 250 gb hard drive

My WD hard drive not detecting in any computer only it appears that new hard ware found and ready to use when i connect it in my computer but in my computer folder i cant find this wd hard drive symbol. can u help me out to take my all imp files and folders from my WD hard drive which is not detecting in computers. i will be thankful tu u

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Had similar issue with my WD passport , it turned out that it didn’t like my USB 2 ext lead, as i am unable to access my PC’S USB socket i was a bit stuck ...... i have now found that a low cost “POWERED” USB hub solved the issue .....good luck

Posted on Apr 24, 2009

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Related Questions:

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer does not recognise my WD element portable drive and I have no soft ware to install it, what can I do?


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.
Note that W.D. has a "Customer Loyalty" program; buy a new disk-drive from the W.D. web-site, at a good discount.

Oct 28, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

PC nor reading external WD (Western Digital) USB hard drive


Try connecting it to another computer, to see if your computer is the problem.

Try a different USB cable between the unit and your computer.

If it is still under warranty (one year?) then contact W.D. to get an RMA (Return Materials Authorization) -- then, ship the unit to them, for repair/replacement.

If the warranty has expired, open the case, disconnect the USB-to-disk-drive adapter, and connect the disk-drive as a "slave" drive in some desktop computer, to see if it can be properly "detected".

Note that W.D. has a "Customer Loyalty" program -- give them the serial-number from the disk-drive, and you get a good discount on the purchase of a new Passport from their web-site.

Jul 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer is not recognizing my Western Digital passport elite what do I do?


Have to check it in the Device Manager that the new device have been detected or not. It may happen that when the external HDD connects to the computer for the first time computer cannot detect it as it is not properly formatted in proper file-system. Open Computer Management and click on Disk Management and format the device correctly to operate.

Jun 21, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD doesn't appear at my computer. It have energy, and computer recognizes when I plug in, but the drive doesn't appear at My Computer


First, make sure you've downloaded all of the latest drivers and ran the installation CD that usually comes with the device. Then, check the computer manufacturer's information. Your USB ports may not be supplying enough power to run the Passport.

Jun 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My hdd detects in system device manager but not in my computer


is it a new one? go to disk manager and format it... Then widows will see it..

Oct 05, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

I have new wd external hdd 250 gb, its not detecting on my desktop.


Is the drive formatted? Did you get an install disk supplied with it? If so try running it.
Check your system BIOS and see if the drive is being detected there. Also you can check the Device Manager in Windows to see if there any issues with the drive.

Sep 12, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD 250GB passport portable hard drive is not recognized


If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Aug 26, 2009 | Western Digital WD Passport 250GB Portable...

3 Answers

WD 250 GB external hard drive is not being detected by system


Hi !

First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.

If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.


If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).

If it runs, and you can acces it, then something is wrong with the Box.

If it doesn't, then the HDD is broken or damaged.

Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.

Regards.

Mar 25, 2009 | Western Digital WD Passport 250GB Portable...

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