Look at the bottom of the unit, under the disk drive. You'll see an open slot about 1 3/8" long. If you look in the slot, on the right (facing the front of the machine) you'll see a small (about 1/8" square") piece of while plastic. Insert a small bladed screwdriver to the right of the white plastic square and slide the square all the way to the left end of the slot. When you do this, the tray will open enough for you to pull it out and remove the offending disk. Good luck!
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I'm sorry that the disc tray is not ejecting. Please check whether you're able to locate a small hole under the tray opening area. If one available, please insert a pin and it will eject manually now..
Only computer DVD drives have a hole in the front for you to eject the disk.
See on the under side of the player if there is a **** or slot with an arrow marking for you to use a screwdriver and push the eject mechanism. Do it with the player unplugged from the main power.
As for temporary use you can use a simple method. You may see a small hole below the disc inserting cabin. Push the eject button and have a pin inserted well into the hole. the dvd player will eject in a matter of seconds.
Actually, the problem can occur as a result of aging or someone or something must have applied so much force on the player such that the dvd cabin is misplaced. If you cant find the hole, struck the top of your dvd player hard, after pressing the eject button. Two or three tries must help.
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
Look under the faceplate where the disc tray ejects and see if there is a small hole. If so, use a straightened paper clip to eject the disc manually by pushing it into the hole about an inch. If that works, then reset the power on the unit and try a nonrecorded type disc to see if the unit works at all.
Other than that, you'll have to take the unit apart to get your disc out.
It may have burnt out something in the power supply. Did you smell anything get hot or a pop from the unit.? It could also be that when it froze up that the slider assy that the laser assy rides along could be hung uo pn something like a dust or hair or dirt and made the unit draw excess current and shut down the power supply.. Try unplugging for overnight and replugging in and see if that clears up your fault. If it dosent you should seek a pro to assist you. Good Luck