Question about Sony DCR-VX2100E Camcorder

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Started to get codes C:31 ,got the tape out,still only code appears,

I have my vx2100 over 3 yrs .. yeasterday while fillming my camera stoped and on the screen it started to show code C:31:33 .. i got the tape out but it still shows the code ,bips and dosent let me work...:< what happend?what can i do??? thanks.boaz.

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Posted on Jan 02, 2017

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the reel sensor is the problem of your my job as a technician i always encounter is a poor connection of the sensor to the mainboard..try to clean the contact using only a pencil eraser..

Posted on Apr 13, 2008

  • 1 Answer

SOURCE: trv340 error code c:31:23

According to page 184 of the owner's manual, any error C:31:X or C:32:X you can fix by removing the cassette and re-inserting it again and/or disconnecting the power cord and removing the battery. After doing both of these steps, I'd also recommend using a paper clip and press the tiny reset button underneath the flip out display where all the other hidden buttons are for the camcorder.

Posted on Jun 21, 2008

  • 1 Answer


I have a Sony Handycam VideoHi8 XR w/72X digital zoom and I had not used the camera for four years-we moved & I lost it...long story short...I turned it on & began reacquainting myself with it & all of the sudden it flashed the dreaded C:31:23 code. I freaked when I read the $90 fix & wasn't certain about the other fix. I opened the tape deck ejected the tape, put it back in & turned off the camera & back on. Sure enough the same error came up again. So this time I repeated everything the same, but then ejected the battery & put it back in & then went back & recorded my cat. I reversed it & viewed it & it worked! Yay! I don't know if this will work for you, but I hope it does so you won't have to trash your camera.

Posted on Sep 19, 2008

  • 3 Answers

SOURCE: error code c:31:22. beeps. flashes eject sign

This is a very common problem with many of Sony cameras. Please tap the camera at its bottom and left side a few times after removing the battery. I am sure that its going to work for you.

I have this problem repeatedly coming up for my cam and I solve this by this home made remedy !

Posted on May 29, 2009

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SOURCE: my sony digital handycam flashes C:31:42

C:31:42 indicates that you having a problem with capstan motor. It has to be replaced.

Posted on Nov 05, 2009

Testimonial: " C:31:42 indicates that you having a problem with capstan motor. It has to be replaced. Is it worth repairing and if it is where ? Thanks"

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Sony TRV218E C:31:23 error code can't play tapes?

my sony camcorder ccd-trv218e pal is flassing c:31:23 code what can i do its not playing my tapes

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I have a ..tvr608 hi 8 camera..the code c:31:22..i tried removing tape and letting sit open for 24 hrs to dry (per manual) nothing..any suggestions??seems like " tape drive " is slipping..if...


Thanks for using FixYa. Error C 31:22 is caused due to bad Gear assembly, to resolve this issue with the battery &cassette removed try whacking the camera sideways, if after doing this still the issue is not resolved then you’ll have to get the Gear assembly replaced. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Sep 13, 2010 | Sony Video Cameras

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I have a Sony CCD-TRV308 NTSC that flashes the following fault codes: C:31:40, C:31:22 and C:31:23. I have repeatedly removed the tape and the battery in an attempt to clear this. It will run for a few...

The 4-digit error code consisting of an alphabet and numbers, which blinks at 3.2 Hz is dislayed on the screen when any problems occur. This 5-character display indicates the "repaired by:", "block" in which the problem occurred, and "detailed code" of the problem.

The error code C:31:22 and C:31:23 indicates T reel fault and S reel fault respectively. Load the tape again, and perform operations from the beginning.

The error code C:31:40 indicates FG fault when starting drum. Load the tape again, and perform operations from the beginning.

Furthermore, press and hold the power button for 30 seconds then try using the Camcorder.

If the issue persists then service is required.

Sep 17, 2009 | Sony Handycam CCD-TRV308 Camcorder

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C:31:23 s reel error
try to change the tape,actually this problem is related to the tension ,new tape have more tension as compared to the old one(used one).

Jun 24, 2009 | Sony Handycam DCR-TRV250 Digital Camcorder

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Flashing code c:31:23 palyer will start but cuts off. rewind will start but cuts off.

This is a capstan code you are getting. It just means the capstan motor which pulls the tape via a toothes belt and reel table ,has stoped when it shouldn't. Lots of things can cause this. I start by cleaning and dring the tape path then check reel torque and see if anything is binding the capstan. I have also seen a flex cable open up on these ls chassis that bring up this code.

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Code c31.40

C:31:40 code shows problem with Drum (video Head) Rotation. Please use another tape as tape got stuck with drum in threading / loading.
If problem still remain, Drum circuit needs to be checked by qualified tech.

Feb 02, 2009 | Sony Dvcam DSR-PD170 DV Digital Camcorder

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Video camera displaying Error code C:31:23

I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.

Feb 17, 2008 | Sony Handycam DCR-TRV740 Digital Camcorder

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Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

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Sonytvr140 digital 8

Does the error appear when tape is inserted? Eject the mechadeck, take out the tape, try blowing hot air using hair blower for a short while, just to dry if there is any dew inside, if still the same, have the capstan motor replaced, thanks

Sep 11, 2007 | Sony Handycam DCR-TRV140 Digital Camcorder

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the cylinder drum of your camera is not running that why c31:40 is appearing...a poor connection of the drum to the main board connection..clean a adjust the contact of the socket...don't do this if you are not a technician ok...

Jan 25, 2007 | Sony Handycam DCR-TRV340 Digital Camcorder

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