Question about Brother MFC 210C All-In-One InkJet Printer
The message "Unable to Clean" (followed by a two digit code) will appear
on the display if there is a mechanical malfunction of the Brother machine OR a foreign object, such as a paper clip or ripped
piece of paper is stuck in the machine.
First, check the machine for any foreign objects:
1. Lift the scanner cover using the plastic tabs located on the left and
right side of the machine until it locks securely into the open position. Look inside the Brother machine and remove any foreign
2. Lift the scanner cover to release the lock. Gently push the scanner
cover support down and close the scanner cover.
If the message continues to appear on the display the machine will need
to be reset. Resetting the machine will erase all faxes in memory and
the Fax Journal Report. However, there is a way to transfer faxes in
memory and the Fax Journal Report to another fax machine to print them
NOTE: In order to transfer data from your fax machine to another, you
must have the Station ID programmed in your Brother machine, prior to
the message appearing on the LCD.
- To transfer faxes in memory to another fax machine continue to STEP 3.
- To transfer the Fax Journal Report go to STEP 4.
3. Verifying and transferring faxes stored in memory:
a. Press Menu, 9, 0, 1. Note: This menu option will only appear if the
LCD is displaying an error message (example: No Paper Fed, Unable to
Clean, etc). The menu option will NOT appear if a status message is
displayed on the LCD (example: Ink Empty).
b. If there are NO faxes in memory, the LCD will display NO DATA.
Continue to STEP 5.
c. If there ARE faxes in memory, the LCD will prompt you to enter a fax
number. Enter the fax number where you want to receive and print the
d. Press Black Start. Once the machine has transferred the stored faxes
continue to STEP 5.
4. Transferring the Fax Journal Report
a. Press Menu, 9, 0, 2.
b. Enter the fax number where you want to receive and print the faxes.
c. Press Black Start. Once the machine has transferred the stored Fax
Journal Report continue to STEP 5.
5. To reset the machine, unplug the Brother machine from the power
outlet for several seconds and then plug it back in.
- If the #Unable to Clean# message reappears your machine will require
Posted on Apr 22, 2009
We can finally try reset absorbers counter, b'fore calling support.
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
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