Question about Kyocera Switchback KX21 Cellular Phone

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Network Authentication Failed

I continue to see a message saying "Network Authentication Failed" everytime I send or receive a picture message.

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  • Shanmcshan Feb 16, 2008

    I cannot send or receive pic messages. I get an error that says" Message Receipt failed. Message canceled. Retry later from alert in inbox ".

  • Crystle Adkins
    Crystle Adkins Apr 20, 2009

    I have a flashed LG AX355 Fully flashed to cricket. I cound not access the internet. I was told to take it back and have them recheck the settings. THis was done . Now when I try to access the ointernet on my cell, I get "authentication failed". I called Cricket and had them reset the internet and they did. This did nothing. If anyone could help me it would be GREAT!!! Thank you.



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  • 8 Answers

A lot of times you need to have the proper features on your account with the cell phone company.

Posted on Oct 05, 2007

  • pklj Dec 12, 2010

    If you have service through Verizon, you can dial *22899 and it will fix the problem.



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