Question about Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens when I turns my camera on it says lens error restart camera. I do it in nothing happens So idont know what to do from here on

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 489 Answers
Re: lens


what you are seeing is a generic message that means there is some sort of problem with the lens, it could happen in many different ways such as sand or dirt in the lens gears.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Canon (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Darntoothysam com

Posted on Oct 15, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Lens error.....restart camera. Tried over and over again. Nothing works. HELP!

Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.

I figured sand got stuck within the lens, so I did the following:

1. Turn camera up-side-down (with lens facing down)
2. Gently tap the sides of the camera (to loosen particles in lens)
3. Turn camera on
4. The lens will eventually come out
5. Gently tap the sides of the lens
6. Turn camera off (continue tapping side of lens as it retracts)

I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.

Now the camera works...thank god....


Apr 11, 2011 | Canon PowerShot SX10 IS Digital Camera

2 Answers

Canon powershot SD780 is camera. Camera shows the canon screen then turns black and beeps three times then says "lens error restart camera". I don't know how to restart...i need to use it I'm on a trip...

There's really no way to restart it if there's a physical problem with the lens. Try to power it on again but if that doesn't reset it, the camera needs to be serviced. A great site for help with these is: They just specialize in service for the Canon Powershots and nothing else, they are fantastic if you need help with one of these problems. Try them, your exact SD780 lens error restart camera problem is right on the site for the SD780. Good luck, that's the place for help with a powershot, it just sucks that it happened while you are on vacation.

Jun 22, 2010 | Canon PowerShot SD780 IS / IXUS 100 IS...

1 Answer

When turning on the camera it shows 'Lens error restart camera'

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

Aug 10, 2009 | Canon PowerShot A470 Digital Camera

1 Answer

When i press the power button i get an error message

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

Jul 08, 2009 | Canon PowerShot A530 Digital Camera

1 Answer

Canon digital IXUS 60. Lens does not move in and out. Camera turns on but nothing happens. Unable to take photographs. Error message:- Lens error restart camera. Restarting camera does not resolve problem

I'm guessing that the lens is stuck. Either the cover refuses to open because something is wedged in or a mechanical malfunction. The camera won't work if the lens does not come out a bit. Take a look at the lens and examine why the cover doesn't open up. If it is a mechanical malfunction (meaning internal problem), might as well have it fixed. Be careful and keep your fingers off the lens. You may touch the cover but hands off the lens. Hope this helps.

Jul 17, 2008 | Digital Cameras

1 Answer

Lens Error

It is just telling you to try to turn the camera off and back on. This usually doesn't self correct and will need to be serviced. I would call Canon for support and see what the options are for service or upgrade.

Hope this helps!

May 13, 2008 | Canon PowerShot A460 Digital Camera

5 Answers

Lens Error, Restart


What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

May 01, 2008 | Canon PowerShot SD1000 Digital Camera

1 Answer

Lens Error

What do you do if it's a lens error?

Nov 24, 2007 | Casio Exilim EX-S500 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD850 IS Digital Camera Logo

303 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts


Level 2 Expert

246 Answers


Level 3 Expert

2598 Answers


Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides