Inability to remove wrong-sized ink cartridges from Canon Pixma MP780
I have a Canon Pixma MP780 (5years old). I have unwittingly loaded the wrong sized ink cartriges into the printer and now cannot get them out!! The screen keeps saying 'Wrong cartridges'. But when I try to have the carriage return to the centre to unload the bad cartridges, it wont return to the middle no matter what I do. The carriage holding the ink cartridges stays to the right side of the machine. If I could centre it I could get the cartridges out and put the new ones in. The machine was fine until this.
Can you help?
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Re: Inability to remove wrong-sized ink cartridges from...
Please take a flat head screw driver and insert it between the carriage and the cartridge then try to pull out the cartridge. If it still doesnt come out then you will need to disassemble the printer and then get the carriage removed and replaced . Using too much force and pressure can cause the carriage to break . Please check this link for user manual for further assistance:
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Hello, make sure you removed the orange tape from the cartridge. usualy E5 is when the color cartridge is faulty but if the orange tape is on the cartridge it will show E5. if you removed the orange tape an it still shows E5 go with the cartridge to the store where you purcess it for excange.
Remove the old ink jet cartridge from the printer following the manufacturer instructions. Close the lid on the printer to keep it free from dust and debris while you are refilling the Canon ink cartridge.
Locate the ink tank on the cartridge. Put a 3mm drill bit in a drill. Drill a hole in the top of the ink tank on the cartridge.
Gently insert the needle on the bottle of ink into the hole you just drilled in the ink cartridge. Avoid squeezing the bottle until the needle is completely inserted in the ink tank.
Squeeze the ink bottle gently to refill the cartridge. Fill the tank with a little at a time until the cartridge is full.
Remove the needle from the ink tank. Wipe the top of the Canon ink cartridge off with a paper towel. Place a small piece of duct tape over the drilled hole. Rub the tape to remove air bubbles and to make sure it adheres to the cartridge.
Put the refilled ink cartridge back into the printer. Clean the head of the printer by running the printer software and following the instructions for head cleaning.
If you are trying to figure out how to load your ink cartridge in you Canon Pixma follow these instructions.
Make sure you printer is powered on. Open the top cover including the key display.
Allow the ink return to move to left and stop. Remove the old cartridge which should have a 40 Black or 40 color on it by pushing down and popping it out of the holder.
Now open your new ink cartridge and tear off the protective stip from the ink cartridge.
Place the new ink cartridge in at a downward angle and then push into a straight position by pushing the bottom into place.
Close the top an allow for the printer to adjust into place. Do a test print to make sure the printer is working correctly.
If you experience an error message refer to your canon guide book for troubleshooting tips. Be sure your new ink cartridge in placed in correctly. Should be next to the other ink cartridge in same alignment.
Open the hood of your printer; if the ink cartridge holder does not slide into view, check to make sure the printer is turned on.
Remove any empty cartridges from the ink cartridge holder and dispose of them properly. Some Canon printers have a protective cartridge lid that must be opened before you can change a cartridge.
Remove all protective tape and plastic film from the fresh cartridge. Canon uses a bright orange protective tape on its ink cartridges. Some Canon ink cartridges also have a bright orange protective cap over the ink nozzle that must be removed before installation.
Insert the new cartridge into the ink cartridge holder. Tilt the cartridge up slightly and insert end-first into the proper slot; push down gently on the cartridge to lock it into place. Some Canon printers have an indicator light that will activate when the cartridge is firmly installed; other models have a cartridge cover that will lock into place when closed.
Close the hood of the printer. The printer will indicate when it is ready for use with a message on the LCD screen or by blinking the LED indicator light.
Are you using OEM cartridges or refills?
If you still have the old cartridges, put them in and see if the PC gives you status for the empty cartridges. If the system correctly statuses the old cartridges, check that the new cartridges the correct ones for your printer.