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Inability to remove wrong-sized ink cartridges from Canon Pixma MP780

I have a Canon Pixma MP780 (5years old). I have unwittingly loaded the wrong sized ink cartriges into the printer and now cannot get them out!! The screen keeps saying 'Wrong cartridges'. But when I try to have the carriage return to the centre to unload the bad cartridges, it wont return to the middle no matter what I do. The carriage holding the ink cartridges stays to the right side of the machine. If I could centre it I could get the cartridges out and put the new ones in. The machine was fine until this. Can you help? Trish

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Hi

Please take a flat head screw driver and insert it between the carriage and the cartridge then try to pull out the cartridge. If it still doesnt come out then you will need to disassemble the printer and then get the carriage removed and replaced . Using too much force and pressure can cause the carriage to break . Please check this link for user manual for further assistance:

Canon Pixma MP780

Please do accept the solution and revert for further assistance.

Thanks
Rylee

Posted on Apr 24, 2009

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