Question about Acer Aspire 5500 5570-2609 Laptop

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Please anyone solve my problem?

I have an acer 5500Z laptop with bluetooth. However when I now push the button on the front to turn on bluetooth it does nothing. I tries Bluetooth Configuration Menu in the Control Panel, nothing happens on double click to icon. When tried clicking Bluetooth icon in the Sys Tray, it flashes a message No Bluetooth devices Found. I have donwloaded and installed the bluetooth drivers from Acer.Com and still nothing. Devices Driver shows only one under Bluetooth, as Bluetooth Bus Enumerator & that is working properly. OS is Win XP. I would be greatly appreciated. Thanks

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  • Maurice B Thomas
    Maurice B Thomas May 11, 2010

    Are you certain that you actually have a Bluetooth device in your laptop, or were you only told of such by your seller, since there should be two devices where you saw only one.

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  • 40 Answers

This problem generally occurs with blue tooth devices.
before reinstalling device driver

  1. shut down your system properly
  2. turn on your system.
  3. turn on the switch of bluetooth
  4. now try to reinstall the driver
  5. after installing driver restart your system.

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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Once located if it has an X over it right click on it
Enable the device then try to push the button
This should fix the problem, it is probably disabled

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