Question about Arris SURFboard SB5101 Cable Modem
The modem will work great, all lights on and then it will freeze and all the lights go out. Its very random and will be offline for anywhere from 30 seconds to 2 hours. Ive had the cable company come out to look at it, they claimed it was fine, but re-ran the lines to it again and left. Problem still happening and I am dreading the idea of calling them again.
Yes, try reporvisioning another modem on there system that modem is hosed and your going to need another if you bought it from the cable provider or renting it ask them for another modem..
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
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