Hello, i use an acer laptop,i have the philips DVD + RW drive in the laptop.but now for the past few days it has just disappeared,it does not show in my computer but it is still there in computer mana
i use an acer laptop,i have the philips DVD + RW drive in the laptop.but now for the past few days it has just disappeared,it does not show in my computer but it is still there in computer management under administrative tools.bt it has red exclamation next to it..can i please get some help to what to do?how to make this work again without going to a workshop or anything if possible.please reply
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Re: hello, i use an acer laptop,i have the philips DVD +...
The device may be disabled or is in conflect with something else. I would recommend to have the drivers uninstalled and reinstalled other wise reformat your hard drive. FFR (Full Format Restoration) don't forget to back up.
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-it is possible that you the optical drive is loose. That can be resolved by re-seating the drive itself. -first, shut the laptop down, unplug the AC adapter if it is plugged-in then remove thte battery pack of the laptop. -you need some small philips head screw driver to unscrew just one screw that holds the optical drive located at the bottom of the laptop. You may need to consult the user's manual of the laptop.
With a number of software manufacturers using DVDs to distribute their software releases, having a Acer Aspire 5510 DVD-ROM Drive is not only convenient but is practically essential to keep up with software releases. Unfortunately, if your laptop doesn't have a DVD drive, installing one isn't quite as simple as it would be if you were installing the drive into a desktop computer. This doesn't mean that installing a laptop DVD drive is difficult, provided you purchase one that is compatible with your laptop.
1. Check to ensure compatibility between your laptop and the Acer Aspire 5510 CD-RW Drive you purchase. The best ways to do this are to purchase your DVD drive directly from your laptop manufacturer, look for compatibility information on the drive's packaging or ask a knowledgeable sales associate. If buying online, make sure to read all of the drive's profile to check for compatibility information.
2. Remove the Acer Aspire 5510 DVD-ROM CD-RW Combo Drive that your laptop currently has.
Flip the laptop over, setting it on a sturdy surface with the side that the existing drive is on facing you. Depending on how the laptop is designed, you should find 1-to-3 screws holding the drive in place; these screws may be on the bottom of the laptop or on the side next to the drive. Unscrew the screws and set them aside for later use.
3. Flip the laptop back over. Carefully remove the old drive, pulling gently yet firmly if you encounter resistance/ This will be the drive unplugging from the laptop's drive interface, so a small amount of resistance is not unusual. Once the drive is free of the laptop, set it aside.
4. Slide the new Acer Aspire 5510 Combo Drive into the empty drive port. Make sure that you press it all the way in so that the drive will plug in to the drive interface. Once the drive is in completely, replace the screws to secure the drive.
5. Boot up your laptop. Your operating system will detect new hardware and will load temporary drivers for the DVD drive; insert the driver disc that came with the drive to install the manufacturer's drivers in order to get optimal use out of your new Acer Aspire 5510 DVD-ROM CD-RW Combo Drive.
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I have fought with the problem for the past few days including completely rebuilding windows --- with no success . The solution after 3 days was not software related, and not fault hardware either.
The problem occured after I had cleaned my cooling coils. There is no connection, but read on.
It was down to an earth screw. There is one screw missing from my case. When removing the back of a laptop be very careful to ensure that all the screws are replaced. In my case one screw was missing and I chose the worng hole "to leave empty" after cleaning my cooling coils.
Look carefuly any you might see set into the plastic fascia of the back of the computer a small circle with a dot/another small circle inside it. It is a very small symbol. This is the earth screw for the DVD/CD drive. Without it, for whatever reason, once windows boots up, then the CD will not be recognized unless there is a CD/DVD in the drive from boot.
Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..
if in Bios also can not detect this is hardware problem...
This could be a glitch with your burning software. Try removing and reinstalling it, or using a different software. The other possibility is the drive, occassionally with a CD/DVD combo drive the DVD reader or burner will fail, leaving the CD end working.