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Hello, i use an acer laptop,i have the philips DVD + RW drive in the laptop.but now for the past few days it has just disappeared,it does not show in my computer but it is still there in computer mana

Hello, i use an acer laptop,i have the philips DVD + RW drive in the laptop.but now for the past few days it has just disappeared,it does not show in my computer but it is still there in computer management under administrative tools.bt it has red exclamation next to it..can i please get some help to what to do?how to make this work again without going to a workshop or anything if possible.please reply

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  • ami_852 Apr 22, 2009

    unistall the rivers means,just go to admin tools and right click and say uninstall the drive?



    thanks for the reply

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The device may be disabled or is in conflect with something else. I would recommend to have the drivers uninstalled and reinstalled other wise reformat your hard drive. FFR (Full Format Restoration) don't forget to back up.

Posted on Apr 22, 2009

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Reinstall the drivers for the same ......if still nogo then
goto regedit & delete the upper filter & lower filter & restart the pc

should resolve

Posted on Apr 22, 2009

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1 Answer

I have acer aspire 4520 laptop, now the laptop bios did not show any dvd-rw. but when i am not used that laptop two -three days then i show dvdrw detect automaticlly. but then use dvdrw with in one hour...


-it is possible that you the optical drive is loose. That can be resolved by re-seating the drive itself.
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-you need some small philips head screw driver to unscrew just one screw that holds the optical drive located at the bottom of the laptop. You may need to consult the user's manual of the laptop.

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Hi, There is nothing wrong with your CD/DVD drive.

Your Registry is corrupt. Now you are missing the Upper or Lower filters(or both) on your CD/DVD drive.

Try System Restore and here's a Microsoft article on the subject.http://support.microsoft.com/kb/314060

regards, sathyamoorthy

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