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CD tray not ejecting in Sony Music system.

Hi I have a 14 month old Sony MHC-GNZ333D. Its has a 3 CD changer. But its CD tray is now stuck and does not come out. The message on the display is ''reading please wait''

Its out of warranty but the system has been used very sparingly ...once a week types.

please can u guide.

Amit Hi mendiratta27,

I am facing the exact same problem with the exact same player -Sony MHC-GNZ333D , which is out of it's warranty .

I had called up the customer care center and also the nearest authorized service center in India but the basic charges come out to Rs. 400 + taxes for servicing after warranty.

Mendiratta, could you plz tell me if you have found a solution to your problem ?

Thanks.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 104 Answers

SOURCE: Err 4 message?

http://cgi.ebay.com/Maxell-Lens-Cleaner-with-Advanced-angle-brush-CD-340_W0QQitemZ110293503861QQihZ001QQcategoryZ48643QQssPageNameZWD1VQQrdZ1QQcmdZViewItemQQ_trksidZp1638Q2em118Q2el1247

the above ebay auction is a CD with a little brush built onto it. as the cd spins, it will brush across the laser and dust it off.

Posted on Feb 11, 2009

cyberguru4u
  • 90 Answers

SOURCE: SERVICE CENTER IN DELHI (INDIA)

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Posted on Feb 26, 2009

  • 23 Answers

SOURCE: Bose Wave Music Sys & 3 CD Changer

I have had a few of these come to my shop. The gears jump out of timing causing the cd lift to jam or become unalligned. The unit will probably have to be disassembled to get the CD out or have it serviced.

Posted on Mar 18, 2009

djproaudio
  • 515 Answers

SOURCE: cdj struggles to read then ejects

Sounds like either the cd reader is dirty, or the traverse assembly is damaged (cd reader). If a professional cleaning does not fix the problem, then you'll have to have the cd reader replaced.

The part can be purchased here: PIONEER CDJ800 PART

But, self-repair is not recommended. You can buy the part, then take it with you to a qualified service center. Many times, they will mark up the cost of the part significantly, so you'll be able to save some money buying the part yourself.

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Posted on Apr 30, 2009

djproaudio
  • 515 Answers

SOURCE: cdj 800

Traverse assembly (laser reader) is more than likely damaged and needs to be replaced.

The part is located here:

Pioneer CDJ800 CD Reader Part
Pioneer CDJ800MK2 CD Reader Part

- OPTiC

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DJ Parts
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Audio Video Accessories

Posted on Apr 30, 2009

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