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I have a NUVI 1490LMT and it has locked up on me twice about three miles before I reach my destination. Today it locked up again and all I get when I turn it on is the GARMIN title. I was going to try and update the maps but the site does not recognize that I have the unit plugged into the computer....can you help???
You should be able to update the system software for free but not the maps. With newer Garmins they give one free map update in the first six months, after that there is a charge. On some models they have LMT or LM after the model number which means it has lifetime free map and traffic updates. The LMT models usually cost more but are cheaper than paying for map updates. You can update your system software if you have a usb cable for it, then download Garmin updater. I will attach a link to the Garmin site. Thanks for using FixYa http://www8.garmin.com/products/webupdater/howtoinstall.jsp
The LMT model has lifetiime maps and traffic updates included in the price. Lifetime in this case is the lifetime of the satnav rather than your life. The T model is capable of receiving traffic services, so it routes you around traffic jams, in countries that support traffic. With the T model you have to pay for map and traffic updates.
I had the same problem so I went to garmin.com/kenwood and downloaded the latest update to my pc unzipped the file and burned it to a cd put the cd in my dnx5120 and updated my system and my maps came back ... read the install instruction on their web site and this should solve the problem at least it did for me ....good luck hope this was helpful to all ...
I ended up in the same situation and called (800) 421-5013 for help. The gentelman who assisted me said that how the DVD holds the same data as factory Sanyo 4050 GPS and upgrading has locked your device. To resolve the discussed issue one have to delete everything (plug-in your device via USB cable --> My Computer --> Removable disk) and install fresh copy onto your navigation device via that DVD. Tried it with NO @!@ JOY