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Problem for Nokia IP 260 (2 Pack) (NBC0260000) Firewall
Not able to connect to Smart server through Dash board
Hello,
Let me briefly tell the details of problem.
Recently I changed the IP address ( EXT) provided by our ISP on ext interface of the Nokia appliance. I followed below steps.
Login to the Dashboard via your Internal IP address
2. Define external IP address for the Firewall object.
3. Login to appliance via voyager (Internal IP)change the external IP address.
4. Change the default routes.
5. Login to dashboard and get click the button get "Interfaces with topology" or you can manually change the IP address.
6. Push the policy.
After this I see that Internet access is withdrawn and no access to internet and other firewall located at USA.
I restored the old IP address in Nokia and Check point also and power off and powered on (thorugh power button) and I got access to Internet and VPN all apllications started running, but problem occured with dashborad connectivity with smart server, we have NOkia IP 260 with Check point R55.
We have done basic truoubleshootng with Nokia applicance and loged call with Nokia TAC.
The error message is " connection can't be initiated, please make sure the server is up and running and that you are defined as GUI client".
As R55 is outof support hence Check pint TAC is not able to provide solution.
I tried running cpconfig and cpstart command in hyperterminal of Nokia but it says command not found, I am very perplexed and not sure what is wrong can any one advise ,what is over looked or what is the solution of this proble, I shall be highly grateful on your support.
sincere regards,
Manoj
Network Admin
Let me briefly tell the details of problem.
Recently I changed the IP address ( EXT) provided by our ISP on ext interface of the Nokia appliance. I followed below steps.
Login to the Dashboard via your Internal IP address
2. Define external IP address for the Firewall object.
3. Login to appliance via voyager (Internal IP)change the external IP address.
4. Change the default routes.
5. Login to dashboard and get click the button get "Interfaces with topology" or you can manually change the IP address.
6. Push the policy.
After this I see that Internet access is withdrawn and no access to internet and other firewall located at USA.
I restored the old IP address in Nokia and Check point also and power off and powered on (thorugh power button) and I got access to Internet and VPN all apllications started running, but problem occured with dashborad connectivity with smart server, we have NOkia IP 260 with Check point R55.
We have done basic truoubleshootng with Nokia applicance and loged call with Nokia TAC.
The error message is " connection can't be initiated, please make sure the server is up and running and that you are defined as GUI client".
As R55 is outof support hence Check pint TAC is not able to provide solution.
I tried running cpconfig and cpstart command in hyperterminal of Nokia but it says command not found, I am very perplexed and not sure what is wrong can any one advise ,what is over looked or what is the solution of this proble, I shall be highly grateful on your support.
sincere regards,
Manoj
Network Admin
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