Question about Rowenta DX6700 Iron

1 Answer

Rowenta dx6700 we have had problems with the power cords on all our rowenta irons. it is only their otherwise superior performance that keeps us purchasing these irons again and again. now, our relatively young dx6700 is shutting off and on arbitrarily. the cord stabilizer failed almost immediately after purchase, but we taped it back and it worked satisfacorily for some time. now the iron switches off and on without for no reason. the power cord is intact, not frayed. is this a switch problem and can we fix it this time instead of having to fork up another $70 or so for another? thanks! we're ready to give up on rowenta!!

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  • Anonymous Nov 05, 2007

    I am having the same exact problem!!! It is so frustrating because I love the iron - but have never forked over $100 for one before. I haven't even had it a year... and the cord is shot! What to do?

  • bigdogman Nov 15, 2007

    It appears that when the cord is moved back and forth at the connection or the swivel point where the cord connects to the iron it will turn on/off. Is there a fix for this problem? I see other users of these irons are having the same problem. Could it be the connection at this point that has worn or become loose?



    George C.

  • Utah Man Dec 24, 2007

    I have the same problem. Just toggle the cord seems to fix it temporarily. Think I'll tape it up like you and switch brands next time. Can't get into it.

  • Stan F Dec 31, 2007

    The problem described here fits ours exactly. And I cannot find a Rowenta service center on their website. When it comes to service via their website ... good luck.

  • susiesparky Oct 11, 2008

    My Rowenta is a GREAT iron however the power cord started to turn on and off randomly after a few years of use.  Now the cord has begun to spark when I use the iron, I have since looked inside the cord (cover) and found that the wires have separated on the inside.I hate to buy a new $100 iron when I know it is just the cord that needs repair.  Suggestions would be appreciated.





  • Roland Wong
    Roland Wong May 11, 2010

    Looking at all these problems, I would like to think that FixYa website helps support many manufacturers by airing these problems and finding solutions.



    Rowenta USA website: http://www.rowentausa.com/ as a courtesy, but I think now that you all know where they are please contact them.



    By the way, everyone I know who have had a Rowenta irons have been pleased with them. Their DG-980 has the performance of a commercial product w/ some low cost e.g. fragile consumer level components that break. This problem appears to be a latent defect and with so many with the same problem, should get their corporate attention.



    FYI, this is an excerpt from their FAQ/Troubleshooting section regarding AutoShutOff (or the intermittant ON/OFF problem).



    "Many of our irons are equipped with an auto-off feature. This feature will engage if the iron is left on its heel for 8 minutes, its soleplate for 30 seconds or on its side for 30 seconds. If the auto-off feature engages, shake the iron gently to turn the thermostat back on. The auto-off function is not an on/off switch. Please unplug the iron when it's not in use."

  • Anonymous Mar 21, 2014

    Power cord needs replacing

  • Anonymous Mar 21, 2014

    my cord was pulled out and did NOT retract. I do NOT have a problem with leakage. I just want my reel retract fixed

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1 Answer

The wire inside the cord is likely torn ant it connects and disconnects as it is moved back and forth. This happened to me too. I just need to find where to get a new cord.

Posted on Jul 31, 2008

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If the power cord is fused (like for example in UK), check also the fuse in the power cord, try replacing it.


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Good Luck,

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