Question about Motorola Mobility RAZR V3

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Phone screen is black

I had my motorola ve razr phone for about a month now and the screen is black. when i press the power button the buttons light up and it sounds as if the phone is on but the screen is black. What can i do to fix the screen?

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  • Jennyo Nov 26, 2007

    My Motorola V551 phone fell down from my bedside stand to the carpeted floor (maybe hitting the bedframe in the process) and the screen turned off. The phone works normally when you turn it off and on, excpet that the screen is black and of course you can't see anything, so it's pretty much no use. I've had the phone for a while now and it has fallen down a couple of times before but I love the phone to pieces and I'd like to try to fix it before thinking about getting a different phone. Any suggestions? Thanks!

  • Antber Dec 16, 2007

    I have had this phone for about a year and a few times I have dropped it and when it hit hard the phone turned off. It has never caused any damage and it would turn right back on. Now the screen suddenly went black while sitting on my counter. Is there a way to get the screen operable again?

  • Anonymous Dec 31, 2007

    I tried calling the wireless place, and i got through but i couldnt remember the last four digits of my social security number

  • Anonymous Feb 29, 2008

    My razr phone screen went black. I can barely see the menu items. The phone seems to work, I just can't see the display.

  • amarney May 12, 2008

    The screen goes black when I flip the top open, the buttons all work just no picture

  • algim May 12, 2008

    My Motorola V3 RAZR the screen will turn it off and and it won't turn onn again

  • Anonymous Jul 18, 2008

    I have the same problem when the screen is black but the sound and button lights work. It's been like that for about 6 months now.

  • Mistyandbeth Oct 16, 2008

    my phone was fine until this morning when i saw that when i turned it on all i could see was black but everything else like the music and even phoning people works
    what can i do



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With the phone off, hold * and # keys and then press power button:

- If your phone screen still dont show anything then the backlight or whole screen is broken and you would need to replace or make a technician to replace the screen.
- If your phone shows a boot screen with serial numbers on it, then you would need to re-flash or reload the phone firmware to recover your phone. For that you may need some special software, a PC and your phone's USB cable. You can find tutorials and guides over the web.

To get out the bootloader screen you need to take out the battery and the re-flash procedure delete all your data so I recomend you to download it with your phones PC software.

Good Luck...

Posted on Oct 12, 2007

  • nexkb24 Jan 31, 2011

    but i have a motorola dext so its a touch screen and i cant see what im touching i could call people and get messages and change my settings and everything but i cant see what im doing and it would be a fluke to do all the things i mentioned

  • Motorolagirl Apr 15, 2011

    Same with me! I have the motorola backflip which is touch screen as well, the display is very dark. the phone and buttons glow i can text and call but the screen is so dimmed that it looks like there nothing there. If i put my phone under a lamp or bright light u can just barely see the display. its been six months and I'm not sure what to do!


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Same thing happened to me on the razor. Just take your batteries and sim card out for like 15 mins, n then put them back in

Posted on Nov 11, 2008

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I have a boost phone and the screen is showing black it wont let me see nothing what can i do?

Posted on Mar 01, 2009

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When my phone did thisI took the back off to find all I needed to do was plug in a chip that came unplugged at one corner. Since having this phone I had to do this twice,

Posted on Oct 17, 2008

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I did that, and uhm, my phone wont even turn back on now.

Posted on Sep 25, 2008

This Helped really good thank you so much ive had this phone two days and that helped me

Posted on Sep 23, 2008

I didnt do ne tihng for me bro. thanks ne way
same phone razer v3t

Posted on Jul 18, 2008

Now my phone wont turn on!
this **** broke my phone! it turned on nothing..

Posted on May 12, 2008

i was crying i was soooo sad

Posted on Dec 16, 2007

Hey, this really worked! Thanks!

Posted on Nov 27, 2007

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Posted on Apr 13, 2013

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Try the phone while plugged in and see what happens.  If it works fine then it's probably the battery or the contacts to the battery.  I've had a problem with my razr that's similar to this.  My razr is on the keys light up when i press something but the screen is completely blank open and closed and all the buttons work.  Best thing to try is leave out with battery and sim card out and it might start working again.  However if it is only 2 months old it should still be covered under warranty.  

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