Question about Dell Studio 1537 Laptop
We have vista home premium on daughter's new Dell studio laptop, password is not forgotten but won't work all of a sudden, maybe she typed it incorrectly too many times. F2 utilities showed supervisor password is clear, user password locked, and HDD password frozen. Only user login button showing on login screen, no administrator account showing (my daughter may not have known to set this up too). Can I set a supervisor password in utilities and then logon using that to reset other passwords IF an account button shows up on login screen? what is the deal with the HDD password being frozen?
Ophcrack won't work - get boot failure error message and laptop goes into start up repair automatically. Not sure if it burned correctly on CD or if there's another problem.
Dell wants $60/hour, Microsoft refers me back to Dell. Thanks for ANY help - have spent many days/hours trolling internet for solutions that fit this situation exactly.
Hard disk password is set from the BIOS. It is usually set in conjunction with the Power On Password. This password is stored on the EEPROM chip and is very difficult to crack - no backdoor passwords. It is used to prevent unauthorized access to the laptop and the data on the hard disk. Removing the hard disk and inserting it into another computer will not allow access to data without the HDD password.
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
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