Question about HP Photosmart C6180 All-In-One InkJet Printer

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Ink sys has failed.error 0xc18a0101

After changing all the ink cartridges and restart for many times, it still show "INK SYS HAS FAILED. UNABLE TO COPY RECEIVE FAXES OR PRINT.ERROR 0XC18A0101 TURN POWER OFF THEN ON AGAIN

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This ais a possible fix Christina: Let us perform some steps to isolate the issue and find a fix for it.
Christina: Please perform the following steps and let me know the message that will be displayed on the printer.
Christina: A. - Press and hold the “*” key. 
B. - Press the “#” key and release both keys. 
Display should say “Enter Special Key Combo” 
C. - Press and release in sequence the “1”, “2” and “3” buttons.
CustomerName: ok
CustomerName: screen says "support" R0631M
Christina: Fine.
Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.
Christina: 3. Press and release the “OK” button.
Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Christina: 5. Press and release the “OK” button.
Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.
CustomerName: yup
Christina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
CustomerName: ok
Christina: 8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
CustomerName: ok
Christina: 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
CustomerName: done
Christina: Fine.
Christina: 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
CustomerName: done
Christina: 11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
CustomerName: made a buncha noise, and it didn't print a diagnostic page
Christina: Good.
Christina: Is the error message still being displayed on the printer?
CustomerName: nope
Christina: Good.
CustomerName: should I try to print something?
Christina: Let us print a self test page to check the functionality of the printer.
Christina: Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report. 

Posted on Apr 22, 2009

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"Ink system has failed. Unable to print. Refer to printer documentation. Error: 0xc18a0101 Turn power off, then on again."


The first problem is you have an ink jet consumer printer. Go to their support site and search that error code. That may help, but don't count on it. HP is notorious for selling defective products and have lost more than one class action suites. you can try these steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3204785&tmp_track_link=ot_search
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Hi
It is a Ink System Failure" error 0xc18a0101.
You can try.
Reset the product:
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
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  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one
All The Best: Pineworks

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Ink sys failure error message


Hi,

Try the following steps and check if it resolves the above error.

1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Print a Self Test to verify product is functional.
9. Reconnect the USB cable, and try to print from the computer.

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