Question about iLO 3200 32 in. LCD Television

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No response to any button on remote or tv except power button

The remote control and the TV buttons all quit working except for the power buttons. The power button on the remote will turn off the picture first, then you have to push it a few more times to get the sound to go off. The buttons on top of the TV won't work either, except the power button which turns it off completely. (the power button on the remote actually only sets it to standby. The power button on the TV actually turns it completely off.) The TV is an iLo flat screen HDMI connected to the satellite box with an HDMI connection. The TV is only about 2 years old. I changed the batteries first thing. Then tried the buttons on top of the TV which had never been used before. Nothing happens, I can't adjust the volume, switch to another input like the DVD player or the Tuner with composite or component...I am baffled.

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  • Kathy Prince
    Kathy Prince Apr 22, 2009

    Update to last post: I have been searching the internet and finding case after case of this same problem. I happened upon a posting on one of the sites from a person who works for the service center for the ilo. They are not the manufacturer, so don't call them and start giving them a piece of your mind, because it isn't their fault, they just fix the problems. The lady I spoke with was very friendly and helpful. She said that this is a known problem with ilo, but not by any means something that happens to all of them. They, however are aware of it and know exactly what has to be done to fix it. Since my set is out of warrenty and it would cost me a lot to send mine from Florida to California, she recommended I take it to a local repair shop and give them the toll free number below for parts and directions on how to fix it. Appearently is a board that has to be replaced...anyway the number is 800-216-5156, 8:30 a.m. to 5:30 p.m., Mon-Fri.
    Please, remember, it is not the manufacturers number, only the repair center that does their warrenty work and it isnt their fault!

  • Kathy Prince
    Kathy Prince Apr 22, 2009

    P.S. I forgot to mention, the service center lady said the circuit board costs around $125 and the new remote to go with that circuit board is another $30 or so. Of course that doesn't include shipping costs for the parts or labor charges from the repair place.

  • splatteredgl Apr 29, 2009

    If they knew this was a problem then there should've been some kind of warning. I bought the television because it was inexpensive and I didn't have the money to spend on one of the top brands. Now they're saying it's going to cost me even more money to get it to work. $125 for a circuit board and another $30 for a remote? It sort of defeats the purpose. If I knew it was going to be this much of a problem, I would've held out and bought a more expensive one. This is horrendous that after everything is said and done, I could've bought a GOOD one for what it's costing me to fix this crappy one.



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Press the 'Favorite' button on the remote. You may have accidentally pressed it. It locks the channel. Pressing again unlocks.

Posted on Aug 22, 2010


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SOURCE: HDMI problems

is the box set to use the hdmi? Sounds like a settings problem.

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SOURCE: Is there a super video to hdmi or composite video adaptor?

Hi cogitoneurop Yes is the simple answer, but depending on which way you need it to go, try this link hope it helps!

Posted on Dec 07, 2009

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SOURCE: 537H-B11 For the first 20-30 seconds no response

I have the same exact problem, it's so damn frustrating.

Posted on May 12, 2011

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Cannot program Dish IR remote l03602


You didn't specify if you are trying to program the remote to your TV or receiver. Is it a replacement remote or did it just quit working? I have provided instructions on how to program to your TV or receiver.

Address to receiver:
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The remote control is an acess to the TV device for example only from a distance. A remote controll for functionality would require to insert batteries a power source making possible communiction with devices requiring reception transmittion of signals. The remote is handheld pointed to the direction of TV requiring signal before button pressed woudl achieve response. a common button to start the remote control experience is pressing on the power button, that displays a signal on the TV. The TV should momentarily produce a sound and lighting effect,, and displaying on the dark screen a light blue screen. The initial signal response from remote control to TV indicates devices are functioning as required. Additional buttons on the remote controll could perform functions of several available.
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