Question about Whirlpool GY396 Electric Kitchen Range

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Control panel does not work at all

With the error code e1 f2

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F2-E1 - Touch Pad (Keypad) Cable Unplugged -
Check the connection between the touch pad (keypad) and control board (clock) to make sure it is secure.
Select the 'cancel' function and wait 60 seconds.
If error code reappears then replace the touch pad, or touch pad and control board (clock) if all one assembly.

It appears your timer/clock has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!!!!!!

Posted on Oct 01, 2010

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Posted on Jan 02, 2017

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1 Answer

I replaced circuit board in whirlpool combo microwave / oven, shows fault code F2, error code E1.


Did you get the circuit board from a trustworthy place?
It is a circuit board error. Did you install it correctly - right wires to right connections?
Control displaying F2 E1:
There may be a problem with the User Interface (Touchpad), or the associated wire connectors.
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation
Have to go the long way to bring up the link by first:
e1 f2 whirlpool oven Google Search
and then click on https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjprvf2_7nJAhXKVRoKHe7zAmMQFggdMAA&url=http%3A%2F%2Fwww.whirlpool.com%2Fproduct-help%2Ferror-code-oven-f2-error-code-f2-e1%2FPH7389%2F&usg=AFQjCNFoDK8E-zgNHF3Kp4EoihGu1tbyEw

Dec 01, 2015 | Whirlpool Ovens

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E1 F2 error code


Check the ribbon cable for connection

Mar 27, 2013 | Whirlpool RBS245PDS Electric Single Oven

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Nothing happen what should i do now? i try to unlock and is nothing on the screen is black and by the screen with tha clock say F2;E1


If your oven is displaying the F2 E1 error code, then the problem is probably NOT just that the CONTROL LOCK feature on the oven was engaged.


The F2 E1 error is probably an indication of an electrical fault inside the electronic control system for the oven.


Sometimes this is simply a temporary error in the control panel circuitry which can be cleared by shutting off the electrical power supply to the oven for a minute or so at the breaker box.


Other times this is caused by a loose wire or faulty connection inside the control panel, or it is simply a faulty control panel circuit board.


Try switching off the electrical power to the oven using the corresponding breaker at the main fuse panel in your home. When you switch the power back on after a minute or so, press the CANCEL button on the oven controls panel.


If the above procedures do not work then you will likely need to contact a local service technician to disassemble the oven, diagnose the cause, and repair the problem.


If your oven is new, be sure to contact your dealer at the place of purchase since the cost of the repair may be covered under the terms of your warranty.


Good luck.


Joe.

Nov 03, 2011 | KitchenAid Ovens

2 Answers

I have a Whirlpool double oven (model RBD275PDS14). The control panel goes blank about every 2-3 months, and the oven won't heat. Although, the light inside the oven will still work. When the panel lights...


Your error code is for a stuck keypad. You can try pressing every button at random several times each to unstick.'
When the control board is changed on these ovens the keypad assembly is supposed to be changed also.

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1 Answer

WP Touchpad does not work.


The error code of F2 and E1 on your gas range is indicating a keypad failure or an Electronic Range Control (ERC) board failure. The ribbon connector on the keypad could be damaged or shorted. One of the buttons could be stuck or shorted on the keypad. There is a good possibility of a failed (ERC) board as well.
I recommend having a service technician come out and diagnose which part failed and repair your range.

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I had this problem 2 days ago. Shut the electrical power of the range for 15 sec, than press cancel. Otherwise, call Houston! 

Oct 21, 2008 | Kitchen Ranges

1 Answer

Kebc207 oven error code E1 F2


This is information from the Tech Sheet.

Fault Code F2 - Error Code E1: Code Explanation: Keypad keytail not connected. Recommended Repair Procedure: 1. Check keypad connector for firm connection. 2. Press CANCEL. If error code returns after 60 seconds, replace keypad. 3. Replace control.

Jul 15, 2008 | KitchenAid KEBC207 Electric Double Oven

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Error codes on kitchen aid range


Hi.

F2 E1 is a keypad connection error.

Here the complete list of Kitchenaid error codes:
Troubleshooting KitchenAid oven, range and...

Feb 11, 2008 | Kitchen Ranges

3 Answers

F2:E1


This has happens to us regularly. Today when it happened I unplugged the oven and let the it cool hoping that would help. It didn't. I did that several times over a couple of hours to no avail. When it powers up, there are a sequence of different readings on the screen before the error code comes up. In my final effort, just before the code F2:E1 appeared, and it read PF, I quickly turned on the oven and that interrupted the sequence. It is now working. Lucky. I hope this helps someone.

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