The batteries need replaced. You will find the correct batteries at shaveroutlet.com at the link below
http://shaveroutlet.com/shaver-replacement-parts/batteries/philips-norelco/shaver-battery-pack-for-most-norelco-more-p-278.html
To open the shaver you will need to remove the back cover by removing the two screws. You may need to slide the trimmer up to reveal second screw. Inside, you will need to remove the metal clip that is in the way.
Use the tutorial video at the link below for information on changing the batteries
http://www.youtube.com/watch?v=2oAnLpvdYqQ
Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Security, and then clicking Power Options.
On the Select a power plan page, next to the plan you want to change, click Change plan settings.
On the Change settings for the plan page, click Change advanced power settings.
On the Advanced settings tab, expand Battery, expand Low battery level, Reserve battery level, and Critical battery level. Change the percentage of battery remaining that you want for each level, and then click OK.
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