I having the same problem. Called the company $80 for a new remote. I only paid $300 for the TV. The company said they have not given out the code for the television. What a CROC! Like the TV, but probably won't buy another.
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U can buy a universal remote anywhere like wal mart,target,ext.The problems with a univeral remotes is,u must enter codes for ur tv model,when u buy it u must enter codes to work.Sometime all the codes in the universal manual u enter will not work.That why spend more money best to buy the original remotes.Try website 1-800-remotes Factory oringinal.Buy an exact as the original remote.
This TV is using a power supply MLT168A that has defective capacitors. Replacing the capacitors might fix it, but in some cases the failure is more then capacitors.
Write to firstname.lastname@example.org if you required further assistance.
This happens with some manufactures. Thankfully some codes will work with other TV's. This is the "Code Search" starts. Your remote has a way to try other codes to see if they will work.
If all else fails it appears Sony has a support hot-line available at 1-800-822-2217 that maybe able to help you find the code. Just make sure you cover all the troubleshooting steps you've already done.
same thing happened to my ilo. There are four capacitors that are bad on the power board. You can usually tell its bad because at the top it bulges out. Here is what you need to do. Unplug the tv, open up your ilo find the power board ( the power cord plugs into it). Then find the capacitors that are bad (they are the around things usually in blue color) and remove them by soldering the other side. On mine there where three 1000uf 16v and one 470uf 35v. Those are the ones that need replacing. I replaced them with a higher voltage rating 1000uf 35v and 470uf 50v. All you need to do is solder them back on but make sure you solder them back the right way (plus goes to plus on the board or you will be in trouble). I found the capacitors at radio shack for about 1.50 a peice. If you dont know how to solder look it up on youtube. If that does not work there might be couple more bad capacitors that need replaceing just need to find them and you can tell by a small bulging top.