Question about HP Pavilion dv9000z Notebook
No internet, sound, no system restore, tried running Malwarebytes Antimalware with a run-time error 372. Any help would be appreciated. Thank you
Well without Disks your going to have to buy an operating system or contact the manufacture and pay a small fee to have replacments sent out..
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Turn off the computer, then hit the power button to
back on and immediately start hitting the F8 key repeatedly until you
MODE. Take the Safe Mode With Networking option (this will give you
internet connectivity) and let it boot up. Safe Mode will look
different to you, the screen will be darker and the icons bigger, this
normal. Open your internet browser then download and install
MalwareBytes and run a Quick Scan.
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
If the above steps do not solve the problem lets try rolling your system back to before Friday by doing a System Restore.
Click Start/Programs/Accessories/System Tools/System
Restore. Select a Restore Point (date and time) that is before you
started having problems. System Restore does not delete you data, documents
music, pictures, videos or programs (unless the program was installed after the
restore point you selected).
If you have Windows 7 Click Start then type: System
Restore in the search box and look up at the returned search results
and click System Restore.
System Recovery on the other hand loses all your data, documents, music, pictures, videos and programs. It sets your system back to the time you first purchased it.
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