Question about HP Pavilion dv9000z Notebook

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No internet, sound, or system restore

No internet, sound, no system restore, tried running Malwarebytes Antimalware with a run-time error 372. Any help would be appreciated. Thank you

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  • HP Master
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Well without Disks your going to have to buy an operating system or contact the manufacture and pay a small fee to have replacments sent out..

Posted on Apr 22, 2009

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All of a sudden errors keep coming up on my computer with words like torrent link,spambot, malware, keylogger and dialer. My computer was find on Friday, when I tried to use it on Saturday all this...


Sounds like you've got a virus or infection. Try booting up and safe mode and download and install MalwareBytes then run a Quick Scan.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode With Networking option (this will give you internet connectivity) and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal. Open your internet browser then download and install MalwareBytes and run a Quick Scan.



Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.

If the above steps do not solve the problem lets try rolling your system back to before Friday by doing a System Restore.



Click Start/Programs/Accessories/System Tools/System Restore. Select a Restore Point (date and time) that is before you started having problems. System Restore does not delete you data, documents music, pictures, videos or programs (unless the program was installed after the restore point you selected).



If you have Windows 7 Click Start then type: System Restore in the search box and look up at the returned search results and click System Restore.

System Recovery on the other hand loses all your data, documents, music, pictures, videos and programs. It sets your system back to the time you first purchased it.

Jun 05, 2012 | Acer Computers & Internet

1 Answer

I have internet explorer now can't load it crashes


How long has it been crashing? Sounds like you might have a virus. If you can't download another browser i.e. Firefox, Chrome, then try system restore to the time before it started crashing. If this doesn't work then download Firefox onto a thumb drive from another computer then install it. You can install the latest internet explorer from microsoft with the link below. http://windows.microsoft.com/en-us/internet-explorer/products/ie/home
I would Download Malwarebytes antimalware to see if you have a virus.

Feb 13, 2012 | Google Chrome

3 Answers

I have a new touch screen desk top Acer computer an it getting a virus an it want let me get online what can i do until i can buy a virus disk


Start your computer in safe mode with networking. Download malwarebytes antimalware its free. Run a full system scan and let it delete whatever is there. Then restart your computer.

Mar 21, 2011 | Computers & Internet

1 Answer

When going to facebook web-site, it keeps saying cannot display this web-site?? all other internet sites work? not sure how to go back and restore page from an earlier date?


Download and run MalwareBytes' Antimalware program (from malwarebytes.org). You may have a browser hijacker running on your machine which can be removed by this program.

Feb 25, 2011 | Computers & Internet

1 Answer

My sony viol ltop is infected with trojan horse virus


Then use your antivirus and malware scanners.
If you dont have any, try.
AVG9 Free or microsoft security essentials
Plus Malwarebytes antimalware (free version)
Your best running the scans in safe mode ( F8) also turn off your system restore when you scan, you can turn it back on when the scans finish.

Sep 05, 2010 | Sony Computers & Internet

2 Answers

I dont have the restore disks and I have this stupid antivirus pro 2010 virus on my computer...HELP!


Here are step by step instructions to remove your virus.

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-pro-2010

This should help.

Nov 05, 2009 | Toshiba Satellite M35X-S311 Notebook

3 Answers

Sony Vaio VGN-FZ320E is inundated with viruses, only operates in safe mode, will not accept new virus protection, and I have no Vista recovery disc. How can I download one, or will I have to wipe it...


Just sharing this,

Try to inquire on sony support. If you can have the recovery cd, usually they will charge for shipping. Have it and your hand its better you have a good fall back to restore your lap on factory settings.

But for your virus infection. You have at least a chance to purge that out of your system since you can boot on safe mode.

You can try to use combo disinfection. Like ;

1. AVG
2. Ad-aware
3. Superantispyware
4. Malwarebytes antimalware
5. Easy cleaner
6. Avast
7. Combofix
8. Mcaffee Stinger

Use combofix on safe mode but this could also do some corruption on your system this is for the last resort if ever.

Try to look for antivirus that can run on safe mode on the list, and do some research how it works best.And also try to backup your important files and installation files first before running the antiviruses. And also run antivirus one at a time. Then try to record what virus hits you.

This maybe an overkill. The reason is you don't know what virus infects you then try this antivirus who can distinguish it and run on safemode. The reason I sharing this is it will just infect you easily again even you restore it to factory installation. " Prevention is better than cure".

If ever you disinfect the virus using this, then pick one antivirus that disinfect this infection and uninstall the other. I also recommend Malwarebytes antimalware on the system together with one antivirus.

Goodluck

Oct 08, 2009 | Sony VAIO VGN-FZ320E/B Notebook

3 Answers

My acer aspire one takes too long to boot up.


Try to check the running processes on normal start up using task manager, monitor what program eats a lot of resources. And compare that on safe mode boot running processes.

You might want to try malwarebytes antimalware. But I don't know if it conflicts with AVG.

Sep 30, 2009 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Get error 633


Try to install Avira Free antivirus and Malwarebytes antimalware. Update and scan. Or you can try to install hijackthis to view running processes in your system.

Or you can try to take out the harddrive and scan it to another computer with a good known antivirus.


Apr 28, 2009 | Computers & Internet

2 Answers

Virus problem


AVG may be reporting the virus that is in your system restore folder. This is common with AVG. Her is a link to Microsoft's site explaining how to turn it off and back on. Once you turn off System restore, reboot the PC and turn it back on. Run AVG again and the virus will probably be gone.
http://support.microsoft.com/kb/310405

Mar 14, 2009 | Computers & Internet

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