Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

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My Kenmore freezer, model #253.9280212 runs but will not cool below 40 degrees. It runs all the time but I do not hear anything cut on and off. The freezer is 10 years old but looks brand new.

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The first thing to check is door gasket< bad corners,gap in side,bottom or top. Close door on a dollar bill and try to slide it top to bottom side to side and if it slides fairly easy then seal is not doing good. If you find dirty area clean it off along with the cabinet side as well.If you find the side is leaking then heat gasket with hair dryer and apply vasoline to gasket to help it move freely. If you find tear or hole then replace it.

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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when its running how hot are the sides the starting amps are too high and 1.5 running amps ain't bad now the the cut in cut out are too high if you look on the dial that the mid point settings that's where you should have it not on 1 1 is hot set it on the straight line that's where you should do all your testing colder settings go up not down you could be overheating the compressor by making it come on too quick the freezer should be about -10 or so do you see any gaps in the gasket

Mar 31, 2008 | Kenmore 13.7 cu. ft. / 388 liter Upright...

1 Answer

Freezer runs constantly


not necessarily, is it maintaining temp? all food staying frozen? especially ice creams if stored in there. most newer freezers displace the heat generated while cooling the food through copper lines running through sides of unit, helps to cut down on air temp differences between the inside (0 degrees) and outside temp to prevent moisture and possible condensation causing premature rusting of unit

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Make sure everything is working, I.E. compressor, fans. Now I need to know if the freezer shuts off at 14 degrees, or does it continue to run without making temp. If it shuts off, then the first place to look is the thermostat. It may be out of calibration. If it continues to run, then the solution may be as simple as cleaning the condenser coil. or the defrost has malfunctioned somehow. Defrost probleams will cause excess ice on the inside coil. You may need to remove the panels to see how much ice is on it. It sounds like the compressor is good, as it is pretty cold. Just not cold enough. A deep freeze should be at least 0.

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Big...this is likely normal. I'm not sure where you're measuring that temp from. If it is the fan outlet, this is possible. The fact that the unit is staying below 5 degrees means that it is within spec. You do have a warranty. Ask Sears to come on in and check it out.

Your 'duty cycle'...that amount of time that the compressor is on should be about 20% of a unit of time...say 25 minutes out of 2 hours. Is that about right? If so, enjoy your ice cream.

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Will need a little more information to assist you with answers. Will need the model number if available for you Kenmore and will usually be on inside Freezer/refrigerator door and near bottom. Will look like model #363.1234567 for example.
Now if it's not cooling at all, is the compressor running beneath the fridge? Is the condenser fan running that is below the freezer and near the compressor? Is the evaporator fan blowing air in the freezer section? Do you hear clicking noises in the compressor area and can you feel the compressor to see if you feel warm or hot to touch around its side and top? Can you tell me of any other things that you noticed before the refrigerator stopped working? Is the temp control digital or manual settings? Has the settings been changed since you turned the refrigerator off and then back on? Thanks, Sea Breeze

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