My wife was doing laudry with he3 and when it quite the door would not open.tried to restart a new cycle and it would not start.I unplugged the washer and let sit for 2 min.replugged it in and it started to work.I hope this helps you.
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Unplug the machine for at least half an hour to eliminate the possibility of an electronic glitch. Then upon plugging in back, close the door then push CONTROL/ON (if present on this model). Select the DRAIN/SPIN cycle then select NO SPIN by pressing the SPIN SPEED button. Push PREWASH OPTION four times within five seconds. If PREWASH OPTION is not present on this model, press EXTRA RINSE four times within five seconds. C:00 will light up on the display. If the Starting procedure fails, push the PAUSE/CANCEL button then repeat the starting procedure.
In order to advance to the next step of the test procedure, push PREWASH OPTION button two times. If PREWASH OPTION is not present on this model, press EXTRA RINSE two times. The test program goes from C:00 to C:08 and should flash an error code when a problem is present. Post the code back for further troubleshooting, including the exact model number of the machine.
YOu more than likely have suds in your washer, or an extremely unbalanced load. push the pause cancel button twice, that should unlock the washer. open the washer, and look inside. Is there a lot of suds, or towels that are tangled up? If so, add some fabric softener to the wash tub and do a rinse drain spin (for suds) for the extremely unbalanced load, take the towels (or what ever load you are doing) and put about 1/2 of them in. I have the same washer and have experienced this "problem" once or twice in 7 years. And those were the two culprits. Hope that helps
Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:
* Unplug or turn the circuit breaker off for 30 seconds. * Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet. * Press the Pause/Cancel/Stop button twice to clear the "PF" in the display. * Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.
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F2 = Long Drain. Most common cause is something (or lots of things) stuck in the drain pump. There are screws at the bottom of the front panel that can be removed to check it out. If the screws look like stars they are Torx head screws, get driver from most home centers.
The "F" variables (F4-F16) are for electrical problems. You should select Pause/Cancel twice then select Drain/Spin if there is excessive water in the washer. Re-select cycle and press start. According to the manual, if the problem remains, call for service.