Question about RIM BlackBerry? Curve 8330 Cellular Phone
You got one of the newer devices that were released AFTER PocketMac was
is a solution for this. First, visit the download page:
and start the download process again. As you move to the download screen, select PocketMac V4.0.20b for BlackBerry. Then, on the next screen, you have two program choices to download.
You have probably already downloaded the first one, under the heading "PocketMac v4.0.20b for BlackBerry." If you have erased it, go ahead and download it again.
Since you have one of the newest devices (like the 8110, 8120, 8130, 8310 or 8330), you may also need to download the patch that allows you to connect to those as well. That patch is on the same page, under the heading, "PocketMac Driver update -- DriverUpdate.dmg."
1. IMPORTANT: Disconnect your BlackBerry from your Macintosh.
2. If you uninstalled PocketMac for BlackBerry, reinstall the main program now.
3. When the installer is finished, you will be prompted to restart. DO NOT click the restart button.
4. Install the Driver Update file please, this installer will complete very quickly.
5. Finally, restart the Macintosh now that the software application and driver updater installers have been completed.
After the restart is complete, please launch PocketMac for Blackberry, then plug-in your BlackBerry handheld. Click the Sync button to begin the synchronization session.
If you still can't connect, here are some steps you can perform to make sure the new patch is installed correctly:
1. Please unplug your BlackBerry and count to 60 seconds. This allows the
driver to completely release. (Likely, the driver wasn't released last time you tried installing the patch, so the new one didn't install correctly.)
2. Please open Finder, and locate the following folder: MacintoshHD/System/Library/Extensions/.
3. Within the "Extensions" folder, you will see a list of .kext files. scroll down the very long list, and locate the two files that start with "BlackBerry" files.
4. Please remove both of these files from your Mac: "BlackBerry.kext" and "BlackBerryUSBDev.kext". You will need your Apple Administrator user account password to remove these files from the Extensions folder. After you do so, empty your trash, please.
6. Install the driver again. After you've finished the installer/driver package, please restart your Macintosh.
7. Finally, plug-in your BlackBerry handheld, then launch PocketMac for BlackBerry. The PocketMac Sync Manager should now be able to find your BlackBerry.
Posted on Apr 22, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 10, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone
Jun 07, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone
Jun 04, 2010 | RIM BlackBerry? Curve 8330 Cellular Phone
May 15, 2010 | Cell Phones
Dec 30, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone
Nov 16, 2009 | RIM BlackBerry Curve 8310 Smartphone
Nov 07, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone
Nov 06, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone
Oct 06, 2009 | RIM BlackBerry 8700c Cellular Phone
Jul 10, 2009 | RIM BlackBerry Storm 9530 Smartphone
255 people viewed this question
Usually answered in minutes!