Question about Acer Aspire 5610-4648 Notebook

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System shuts down when opening dvd drive

Acer aspire 5630 system shuts down when opening dvd drive

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  • edro990 Apr 22, 2009

    I am familiar with Bios, and it is still under warranty. thanks for your help.

  • John Cook
    John Cook May 11, 2010

    This sounds as If there may be a loose connection within the laptop itself. Can I ask are you familiar with the BIOS and also what is the warranty status of your laptop?



    - John

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  • 37 Answers

The best thing for you to do in this case is send it back to Acer details can be found on thier website of how to do this. www.acer.com

If you wish to test this though, turn the laptop on and immediately eject the dvd drive whilst pressing the required key to enter the bios. Usually F2 or F12 if you can still find the Dvd drive listed in your bios when its ejected then it could be an OS problem. However if not its a hardware issue and opening the laptop will void the warranty.

I think what is happening is that when you open it in windows it causes the drive to be disconnected causing a fatal error in windows and thus it reboots or shuts down the system to prevent anymore damage.

- John

Posted on Apr 22, 2009

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