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HP OFFICEJET PRO L7580 PRINTER WILL NOT RECEIVE FAX

It used to receive faxes...now it won't

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  • erberis Apr 24, 2009

    Is there a way to get a "Test fax" sent to me to test it out? The only way I knew I was receiving a fax was because someone told me they would send it. Now that I want to test it, how can I get a test fax sent?

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  • 23 Answers

Is the machine set to auto receive?

Try unplugging the power for a few seconds. This may clear any data that is "log jamming" the memory.


Posted on Apr 22, 2009

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1 Answer

Can I received fax on my pc for my HP office Jet Pro 7580L


Hello.
The Fax can only be received and printed from the unit.
If you have a 56k modem in your PC with a phone line input you can set up a fax through windows. Simply go to control panel, printers and faxes and follow the instructions to install a fax driver.
Then you can receive the fax directly to your PC without having to go through the HP Printer at all.
Regards GM

Aug 01, 2011 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

Cannot receive faxes


The storm has likely damaged the phone line, or the ADSL microfilter (if you have one). Which is why it thinks a phone on the fax line is off the hook. Check your line for breaks and your ADSL filters for a blown filter.

Sep 18, 2007 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

I keep getting error message 388 whenever I fax to any number. I have been able to receive faxes. My all in one is an HP officejet pro L7580


Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 16, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

How to I turn off the automatic printing of the fax logs.


To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

May 03, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I need a test fax to see if i can receive on my hp office jet pro 8500.


Hi,

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, It will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Thank you for contacting FixYa Team


* Please rate this solution with Thumbs up and comment to help us improve providing support

Nov 13, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

WHY DO I GET A BLANK PAGE AFTER EACH FAX?


The fax machine that is sending you the fax may be also sending a confirmation page that is not needed or compatible with your machine.

I have an older machine that prints a confirmation page after each fax. People on the other end sometimes receive a blank page after each fax that I send them while my machine prints a mostly blank page with only a single line of text at the top with the date and time.

Feb 01, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

I am unale to receive faxes


If your not able to receive the fax. the line must not proper. or the machine is out of ink.. Plz do rate me

Jun 26, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

I can receive faxes,but cannot send on out.


CHECK THE FOLLOWING FOLDERS IN THE CONTROL PANEL:


NETWORKING AND SHARING CENTER
PROBLEMS REPORTS
SECURITY CENTERS
WINDOWS DEFENDER
WINDOWS FIREWALL

I AM GOING TO START IN THE NETWORKING AND SHARING FOLDER AND THE WINDOWS DEFENDER AND FIREWALL 1ST

ROD

Mar 13, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Jul 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Will not grab documents


hi,

try this...

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time and while holding it, insert the power chord.
> a semifull reset would be done
> after that try to fax.

thanks and regards
agnel

Feb 26, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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