Question about Dell 5110cn Laser Printer
Today I changed the magenta toner cart. om my 5110 dell lazer printer. when I turned it on and cycled it thru the maintencance for magenta.(perhaps I shoul not have done that) It helped print quality when I did it on BLACK toner change.
Now all I get at ON is a code 094-911 replace transfer roller. Is there any easy fix. Cannot get to anything on the menu to try to fix it.
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Posted on Jan 02, 2017
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
Posted on Jul 17, 2008
SOURCE: problem code 094-911
hope this will help... look on google for a dell 5100cn user manual. there will be a pdf copy you can download. it may assist you in solving this. good luck. let me know if it works.
Posted on Aug 20, 2008
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
SOURCE: dell 5110cn
I had the same problem and Dell tech talked me through it. First, hit Menu key. Using up and down arrow keys, select Administrator. Then select Maintenance. Then select Clean Developer. Keep using down arrow keys to get to these menu items. Using down arrow, select color to clear (in my case magenta). Run this whole routine 4 times. It takes a while each time. What is going on is that in the center section of the printer, there is a roller with felt on it and it is cleaning the toner off of the developer roller (you can see all the toner on it if you take the assembly out). Print 10-12 copies of a blank document (e.g., in Word). Should clear up.
Dell thinks this happens if one has the printer plugged into a power bar or other bad electrical connection. We had a power outage but the problem happened suddenly from one print job to the next.
Posted on Dec 18, 2008
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