Can't open disc tray

Try turning off the 360 then turning the xbox on its side, turn the machine back on holding the eject button and the power button together for about 30 secs then the machine should function normally

it might be a bad disc or your lens on the drive is burnt out. try other disc, if the same problem you need to contact microsoft.

You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
• If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.

If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray

1. Gently move the tray up and down, and then from side to side.
   
2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.

Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.



If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray

1. Gently move the tray up and down, and then from side to side.
2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Hi, this is caused because your laser is either dirty or starting to fail. Take your 360 and turn it on, then open the tray. As soon as the tray is open, unplug your 360. Now with the tray open use a can of compressed air or an air compressor and blow out the DVD drive .And see if it is because your laser is dirty. Take your 360 and plug it back in and try putting a disc in it. If it still gives you the "open tray" error, then your laser is not reading the disc and needs to be replaced.

Call microsoft at 1-800-4-MYXBOX

Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]

if it won't open, turn off the console and remove the faceplate and try to eject the button. if it still won't open get a paper clip and straighten it out. you need to locate a small hole that exactly fits a straightened paper clip. it's located just below the silver lining of the disc tray about one and a half (1 1/2") inch from the left side of the disc tray. insert the paper clip into that hole and it should pop up the disc tray enough for you to be able to pull the disc tray all the way.

if it doesn't work there are still 2 more small holes that you can locate. the 2nd one is just beside the first hole and the 3rd one is just under the second X on the XBOX 360 text on the disc tray. try those two holes if the first hole doesn't work.