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Unit died; how do I open the DVD tray? I've tried unplugging it and plugging it back in, to no avail.

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Some of them have a small hole on the front where you can push a firm object in to push the gear and release the tray. Some you will need to open completely.

Posted on Apr 22, 2009

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1 Answer

Dvr-s120 displays "Tray locked"


Look for a tiny hole near the door, then push a straightened-out paper clip into it. Most DVD drawers have a mechanical release of this sort.
The problem is very likely a warped DVD or some other mechanical problem, maybe a broken part inside. You may have to take the unit apart for an inspection (danger -- unplug it and be prepared for damage!) to see what's going on. I assume you've tried unplugging the unit, then plugging back in to reset its software.

Oct 18, 2012 | Yamaha DVR-S120 DVD Player

1 Answer

DVD tray will not open on my Toshiba DVR620KU


Googled this for two days with no success! Finally, out of despiration I took the screwdriver to the top cover. (four screws in the back, and two screws on each side) Lifted up the rear section of the cover which the released the front for removal. The input pc board is right on top of the dvd tray so little could be seen, so I removed the screws and clips holding the pc board. Make sure that you you disconnect the power before doing this however. Once you have removed the three screws, (two of which have attached grounding clips) you will need to disconnect the HDMI cable which plugs into the back of the board if you had not already done so. Now carefully plug the unit back into ac power, and while holding the board in your hand careful not to allow it to touch anything,press the open button on the front of the unit, and as you move the board slightly while pressing the button, the tray mechanism will start to try to release. Press the button several times till the tray opens completely and stops. Now comes the tricky part: Unplug the AC power plug while the tray remains open. (Otherwise the tray may close again and you'll have to go through the wiggle routine again to get it to open) Once it is open, remove the DVD Disk if there is one in there. OK, so now if you have followed these instructions so far the tray is open and empty, and there is no power to the unit, you can begin reassembly. Put the three screws and two clips back into the PC board loosely at first till you have all three started, then proceed to tighten each one. Replug the cable into the back of the PC board and then replace the top cover and the screws following the same procedure. Plug the unit back into the AC receptacle, and turn the unit on, then press the open/close button, and the tray should open and close as normal. I think what caused the problem to begin with is that I had left a DVD disc in the player for an extended period of time in the start play mode, and it either jumbled the programming or damaged the disc. I have not tried to put the original disk back in the unit to find out! I want to use it for awhile first!

Jul 10, 2012 | Toshiba DVR620 DVD Recorder/VCR

1 Answer

DVD tray will not open. Lock is not on. I have tried unplugging the unit then plugging it in again. What do you suggest?


I think your DVD player is trying to read the disk, but it can't. Try unplugging the unit. Holding down the eject button and plugging it back in. After it begins to to power up you can release the eject button. What your wanting to do is to get it to eject before it tries to read the disk. Good luck.

Apr 20, 2010 | GoVideo DVD Recorder/VCR with YesDVD

2 Answers

Disc tray keeps opening/closing on DVD recorder


my dvd player sony cinema entertainment system dav-dz111 the tray is opening again after closing

Sep 22, 2009 | Televison & Video

1 Answer

The dvd is stuck mid way not opening or closing


Try unpluging unit, then plug back in and press open/eject.Also look for a tiny hole on front door used to insert paperclip end, push in this will open tray.

Sep 04, 2009 | Yamaha DV-C6280 DVD Player

1 Answer

The DVD will not stop spinning. The door will not open either. When I took the cover of the players and plugged it in, the DVD just keeps spinning even when I hit STOP, OPEN, and turn the player OFF. ...


I've had this problem twice now.

The first time, I unplugged the unit for about a minute, plugged it back in and pressed the Open button. The disc was ejected and ran fine for about a week.

Then it happened again, but the unplugging didn't fix it this time.

Try this;
Unplug the unit and let it sit for a few mins to let the disc stop spinning. Then gently pull down on the DVD door. Look at the lower left side of the DVD tray and you should see a large slot. Shine a light into the slot and you will see a dime size white gear. I used a small flat head screwdriver to spin the gear to the right. After 2 small turns, the DVD tray opened enough so that I could pull it gently open. I took the DVD out, gently pushed the DVD tray back in and set the DVD player on my workbench to tinker with on a rainy day. Not sure what the root cause is, but I'll worry about that later!

Aug 14, 2009 | Samsung DVD-R135

1 Answer

DVD disc tray will not open


Without knowing the model for the unit, it makes it a little difficult to troubleshoot, but usually the easiest way to get one of these to open up is to try resetting them. This is done on MOST DVD players by unplugging them for about 30 seconds while you hold the power button down to discharge any power that might be held in the unit, then plugging the unit back in and trying to eject it again. Keep in mind, that if the unit was moved (or even if something caused the unit to shift, like a person jumping near it) then the problem could be the dvd has become dislodged from the tray. Many dvd players will have a small hole on the front (usually below the tray) where if you insert a paper clip in about a half inch, will eject the tray part way, and then you can gently pull it out the rest of the way (making sure you do not keep pulling if you feel resistence as the dvd might have skipped out of the tray track). IF worse comes to worse and you don't have a warrenty on the unit, many dvd players can be opened by removing 1-2 screws from the left and right sides, and possibly 1-4 screws from the back of the unit (look around the edges, the screws near the ports on the back usually holds those ports in place and do not need to be removed to take the case off). Once the screws are removed you would pull back and up on the case to open the dvd player. Keep in mind, this voids a MFG warranty. Once the case is off you should be able to see the dvd and remove it unless you have a cheap dvd player which has an enclosed drive. Remove the dvd and with the case still off, plug the power in (DO NOT TOUCH ANYTHING INSIDE WHILE THE POWER IS PLUGGED IN) and try hitting the eject button on the front. IF it ejects now, you should be good to go, just put the case back on. IF it doesn't eject, then your motor is probably bad (or something is blocking the track) and it is usually safer/easier at this point to just go buy a new dvd drive.

Jul 31, 2009 | Toshiba DVR3 DVD Recorder/VCR

1 Answer

DMP-BD30 Blu Ray Player Disc tray will not open. I tried unplugging and also the instructions in the manual to open the tray. No Luck.


WHEN THE UNIT IS SWITCHED OFF, press and hold the STOP (black square) and Channel Up ( /\ ) buttons ON THE UNIT for 5-10 seconds. It takes longer than you might imagine and the unit does, of course, still need to be plugged in and power to be available for this to work!

Mar 01, 2009 | Panasonic DMR-ES10 DVD Recorder

3 Answers

Open/close tray disc stuck bose Lifestyle 48


Problem:
I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
Solution:
Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again

Feb 17, 2009 | Bose Lifestyle 48 System

7 Answers

DVD Stuck


Although, this particular model does not have a pinhole in the faceplate or anywhere else for that matter, we solved that problem simply by unplugging the whole machine, waiting one minute, and plugging it back in. This is Dysney's quoted response for "rebooting" and troubleshooting such a problem and it worked for us when the same thing happenned.

Nov 26, 2006 | Sony SLV-D350P DVD Player/VCR

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