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or if the machine is new, then contact the dealer you bought the machine from about the softwareor if the machine is new, then contact the dealer you bought the machine from about the software
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Check the tension. Bobbin tension. You need to use only Isacord thread. The cheap stuff will get caught and break the needle everytime.
YES you can delete designs. When the screen is up that is showing you what it is stitching. Click on grey box that pulls up everything you have ever stitched and click on one and then select delete.
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