Question about Kenmore Washing Machines

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He2t kenmore washer turns off without any error being displayed

I got a HE2t washer machine that was having an f28 error and the door locked. We tried the instructions about how to free the door without any luck. We learned by other forum that the most common problem was the ccu board. I ordered it and installed. Now, the machine powers up when started, selenoids activate, a lot of clicks are heard, then the machine suddenly turns off without any movement of the drum or water filled in it. This situation is driving me crazy!!! Please, your advice will be kindly appreciated.

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  • mitruper Apr 22, 2009

    As I told you before I installed a new CCU and F28 error code does not appear anymore. Only thing happening now is that once the machine is powered up (PWR button) and start button hit, the add a garment and door lock LED are lit. Machine does nothing, except for the clicking noises then unlocks the door and turns itself off. Old CCU lits add a garment, wash, rinse and spin along with the door lock LED.Then after a while the F28 showed on. The only way to turn off the machine was unpluging it from the power source.




  • mitruper Apr 22, 2009

    As I told you before I installed a new CCU and F28 error code does not appear anymore. Only thing happening now is that once the machine is powered up (PWR button) and start button hit, the add a garment and door lock LED are lit. Machine does nothing, except for the clicking noises then unlocks the door and turns itself off. Old CCU lits add a garment, wash, rinse and spin along with the door lock LED.Then after a while the F28 showed on. The only way to turn off the machine was unpluging it from the power source.

  • mitruper Apr 22, 2009

    Thanks Brandon but It seems more an electrical problem than a hose or tap problem. At this point, hoses are not clogged, Inlet valves were checked for proper functioning and drum has been also inspected to discard any strange matter in the drum or closed to. Also, belt has been inspected.

  • mitruper Apr 22, 2009

    Sandy:



    I already call sevice center but, first, washer is not under warranty due to my fault of not purchasing the extended service warranty and washer is one year and three months old. Technician call for a fee that is almost close to the ccu part cost, and for previous references, there is not waranty that the first try will help finding the fault by the tech. Thats why I am trying to see if someone has experienced my same problem to ease finding whats causing the fault. As far to this point, I think I will have to purchase the MCU to see what happens.



    Thanks anyway...

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Hi, Well being an engineer, i think there is some technical fault in the machine. So i will suggest if you can call the service center as they can deal with it in a better way.Thechine must be under warranty so why not call them. You may repair it but it may cause the serious damage to your machine or some other functionality may not work properly. So i will suggest you to call the service center. I hope this suggestion helps you.
Thanks! Sandy

Posted on Apr 22, 2009

  • Sandeep Gupta Apr 22, 2009

    hi,
    well as u said that the technician will charge as much as the replaced part cost and u r not sure whether he will be able to detect the fault. But if u try to do it urself then it might cost some other kind of damage to ur washer. So why not call the technician and by the way he will definately will be able to detect the fault if u call the expert technician as he is a technical person man.Its his job so why take a risk man.
    for now its up to u how u deal with this kind of problem but my suggestion will be to call the technician.


    Thanks!
    Sandy









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The most common cause of a washing machine not taking any water in is either a kinked fill hose or the tap becoming faulty whereby you switch it on but the valve inside doesn't turn. Another common cause is the tap getting accidentally switched off and people not realising. Other causes can be wiring faults, water valve faults or programme control faults. Which will cause to machine to auto shut off also.

May also want to check and make sure that the drum is not jammed from something that was previously washed in it.

Hope this helps :)

Posted on Apr 22, 2009

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The problem on F28 is not necessarily ccu board . F28 means bad connection to motor control unit.

Motor control unit is a control board held inside a sealed enclosure at the bottom side of machine, wired to motor and to ccu that is main control unit.

On F28 the most common is a bad wiring harness or a bad mcu. Mcu is difficult to test , as it is done by reading voltages when machine is operating.

Here also another thread on same problem.

Posted on Apr 22, 2009

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ert
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