Question about HP Officejet 4315 All-in-One Printer
I would suggest that you disconnect the usb cable from the printer. Then, if the printer was previously installed and stopped working, uninstall all programs related to the printer through Add/Remove Programs or Programs & Features in the Control Panel.
After restarting the computer with the printer still disconnected you can follow the directions below to download the latest drivers.
To download the drivers you can go here. When the page opens you will need to choose your operating system. Then, from the Drivers section I would choose the full feature driver or the Plug n Play option for Vista.
Once you click that, you will see a Install Now button that will allow you to immediately install the software and/or a Download Only button that will allow you to download the file for later installation.
Either option will have a link below them that says View Directions which can be used to get step by step instructions for installation of the drivers.
If the above options doesnt correct the issue, you can try this.
Hope this helps. Please remember to rate this information.
Posted on May 02, 2009
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Posted on Jan 02, 2017
SOURCE: Canon MP470 will not scan
Scanning a document requires the MP Navigator EX software to be installed. If you don't have a copy, select: http://download.cnet.com/MP-Navigator-EX-for-Windows/3000-2094_4-10971618.html Choose Download Now and follow the process to install and run.
Scan pictures or documents using the MP Navigator EX software that was installed from the CD. Start the application, then click the "Scan/Import" button. Select "Photos/Documents (Platen)" to indicate you want to scan items on the scanner bed. Then use the "View & Use" screen to choose what you want to do with the scanned images. You can save them to your hard drive, email them, print them or, if the scanned document was a text image, use the Optical Character Recognition (OCR) feature to convert the scanned image to text.
Hope this helps.
Posted on Jun 15, 2011
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