ITouch connects to safari, but not youtube or app store
Well ive had my itouch since christmas, had absolutely no problems with it til now. today i went to school and connected to the wifi and safari worked fine but when i go to youtube it says "cannot connect to youtube" and when i try and download from the app store it says "cannot retrieve download information" i waited to get home so i could try it on my network, but still no luck. this is probably a temporary problem but it's kinda frustrating so if anyone could help i'd appreciate it.
Re: iTouch connects to safari, but not youtube or app...
Make sure that Wi-Fi is marked "OFF"
Settings -> Wi-Fi
Then find the VPN settings in Settings -> General
-> Network -> VPN -> Add
Select the L2TP tab/pane
RSA SecurID: OFF
Send all traffic: ON
User namiTouch connects to safari, but not youtube or app - step_3.png/b> Password: iqu2xs
You are now doneiTouch connects to safari, but not youtube or app - step_4.png settings and hit the "HOME"
button to quit. Make sure to turn Wi-Fi back "ON".
To activate Hotspot Shield on your iPhone, the VPN setting needs to
be turned on. From "HOME" menu, go to Settings and click the
"On" tab for VPN. Your Status will change to
"CONNECTED" and the VPN icon will appear on top in the iPhone
Tray when complete. If you cannot connect to the VPN immediately, power
down your iPhone, turn it back on, and turn the VPN to "ON".
If you cannot connect to VPN immediately, power down your iPhone,
turn it back on, and turn VPN to "ON" in "Settings". http://www.hotspotshield.com/clientless/iphone/ or you can go to general>reset > reset network setting and wait until it reboots
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Generally in the itunes store under requirements it tell you that the application is compatible with either iphone, ipod touch or ipad. You should note that the ipod touch is what you seem to call the itouch.
1: the power source (computer, wall charger, whatever you're using to charge)
2: your iTouch
If you have a second charger, or car charger, or can borrow a friend's charger, try using that first. If you're able to get the green "Charging" battery with an alternate charger, then your iTouch is fine and you just need a new (cheap!) charger for it.
If your iTouch still doesn't charge with a known-good charger, then your best bet is to find the closest Apple Store and take it in for testing there. When my iTouch stopped connecting to WiFi networks, they tested it to verify the problem and handed me a new replacement on the spot.
Try removing that app from your iPod, then download it again from the App Store (free re-downloads) or if it is on your computer, simply connect your iPod and upload it back onto your iPod. That always works for me.
I had exactly the same problem, you have to sync them on itunes. Plug in your itouch, open itunes and make sure it is the version with an applications section in the libary. Then click on your itouch in Devices go to the end applications tab and you have to sync them. This worked for me.
The easiest way to download to your iTouch is directly to your iTouch via the Apple Store. The Apple Store icon is already on your iTouch. Just make sure you are near an internet connection via Airport or Wi Fi. Click on "Download" on the selected app, and then wait a couple of seconds. Your iTouch will indicate when the download is done and the app is installed. You will see the new icon on your your screen page.
If you install from your computer, you will have to plug your iTouch into the computer and use the iTunes app to control what you download.
I hope that helps.
I had that problem in the beginning with my iTouch.
Have you checked your IP address?
Try opening settings, then open Wi-Fi, then touch the blue circle with the arrow in it that's next to your Wi-Fi router's name.
Once you're looking at a screen with your network's name at the top and your iTouch's IP address in the middle, scroll to the bottom of the page and touch "Renew Lease", then confirm by doing it again on the popup.
Now, scroll back to the top of the page and wait a moment. You should see the IP address go blank and then a new number should appear.
Hopefully you're online, check by opening App Store or Safari.
Turn off your iTouch competely (hold the lock/power button until the "slide to power off" slider pops up, then slide it).
Next, turn off your Wi-Fi router and modem.
Wait 5 full minutes.
Turn on your modem, wait 2 full minutes.
Turn on your Wi-Fi router, wait 2 full minutes.
Turn on your iTouch.
If all that doesn't work, call Apple Care... 1.800.692.7753
If you have any questions, please feel free to call me.
Dan Crowley, iKnowApple.com