Question about GE Spacemaker JVM1640SJ Microwave Oven
After starting the microwave it may or may not complete the desired cook cycle or set time. It appears to reset and then asks to have to have the clock reset. I have replaced the front PCB with display and on board computer to no avail. I have noticed that just after starting there appears to be a relay click and it resets after that. Please HELP ME!!!
Just called the GE. Magnetron has 8 year warranty. Will mail it free of charge.
Posted on Nov 10, 2008
Thanks musicmale -- i was gonna try the cpu board.. U saved me $$$
Just got off the phone with GE about my Jan 2005 model (not covered by the service bulletin above) They wouldn't cover the kit mentioned in the service bulletin (magnetron, stirrer and diode) but they did say the magnetron was under warranty ( even though the oven came with only 1 year warranty and its now 2 years old) They are sending me a new Magnetron for free but just in case I ordered a new Diode for $31 (WB27X1160) i din't order a new "stirrer" cuz mine is fine.
I'll let you all know if this works. in 3-5 business days.
Posted on Jan 28, 2008
A repairman told me to unscrew the top cover on the front of the unit, remove the screws holiding the control panel and tilt it forward. I then started it and it ran fine, but as I tilted it back to the normal position, the display began to flash and the unit quit when it was back in place. GE paid for the parts and I paid about $48 in labor. The magnatron and diode were replaced. Two other shops had no clue what I was talking about, so I went with the guy who knew what the problem was.
Posted on Jan 29, 2008
GE had a rash of "underperforming" magnetrons on these units. They would sometimes end up with stirrer damage, bad diodes, waveguide damage, and/or interference which "scrambles the brains" of the unit and makes them reset like they had been unplugged. The usual fix is to replace the magnetron, stirrer and high-voltage diode as a kit, and they used to cover this, but may not any more. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. In that case, the oven would have to be replaced. To get the details and see if yours is affected, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Even if your exact unit is not on the list, you may have this problem. You can contact GE Customer Relations at 1-800-386-1215 and tell them your problem and they will put you in touch with a local authorized servicer.
Posted on Sep 22, 2007
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