Our printer works fine in all respects, but for some reason refuses to print .pdf files from any computer. It had been working, then one day, simply stopped. The print job sends and doesn't generate an error of any sort... but it never prints.
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I've ran across this a few times and the only thing that ever seemed to help was turning of print spooling so it would print direct to the printer. It ties up the computer while it prints but it does work. Usually in other programs when you see this kind of error the proper printer hasn't been selected or the paper size is wrong or the file being printed is corupt.
This is from Xante's 3G Manual (downloadable via PDF)
The Timeout feature allows you to select the number of seconds the
printer waits for additional data before cancelling a job and returning
to the READY/IDLE state.
Set Timeout from the MISC:TIMEOUT configuration menu. The
factory default of 40 seconds (40 Sec) is an average setting. Set
timeout according to the type of files you send. Use a low setting for
small, simple files to prevent an indefinite tie-up on one job. Use the
300 or Never setting for large files, such as graphic intensive or CAD
(Computer Aided Design) files, to allow enough processing time.
With the NEVER selection, the printer does not timeout; it waits
until it receives additional data or until the printer is reset."
Here is the address where you can download the manual:
It sounds like this is an HP driver issue. HP drivers have built-in "optimizations" (that unfortunately have bugs) for things like printing photos. Different programs (word, for example) try to take advantage of these optimizations in different ways. When they work, they give superior photo printing (faster, with more accurate color). When they don't, you get black squares.
This is why "converting" it to PDF worked for you -- Word printed it through the PDF driver instead of the HP printer driver, then when you printed the PDF file, that program avoided those optimizations when it sent the images to the printer. Unfortunately, the translation caused quality loss.
If your goal was to print out something like a "proof-sheet" of photos, you might try the free photo organizer at www.preclick.com. It will print these for you, captions and everything, and should be able to avoid the driver issues.