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JVC GR-DVL815U Error

As of lately every time I turn on my camcorder, even with a fresh battery, I get this "Code E04 Unit in safeguard mode, remove and reattach battery." Sometimes the tape will not be released, and I can't even do playback. Should I send it off to be repaired, or is it more cost efficient in the long run to buy a new camcorder? Thanks for the help! Kaydeekat

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  • Anonymous Dec 09, 2007




    error message -E04


  • Anonymous Dec 13, 2007

    Tape will not eject and unit is in safeguard mode.

    I have detached the battery and reattached.

    This is not working. The camcorder has been charged and is ready to record or playback but quickly gears into safeguard mode.

  • Anonymous Jan 12, 2008

    for jvc dital compact camcorder model no. gr-axm17u need to turn off safeguard

  • Anonymous Feb 06, 2008

    I to have thesame problem

  • Anonymous May 08, 2008

    i have same probelm E04

  • circleck Feb 27, 2009

    Frustrating....I have the same problem.

  • Anonymous Mar 04, 2009

    I have the same problem. My camcorder only worked properly for a short time before this code appeared.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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eagle338
  • 4889 Answers

SOURCE: E04

Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

Posted on Oct 18, 2007

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  • 1 Answer

SOURCE: Problem with JVC Mini-DV Recorder - Model GR-DVL100

Hi KeeKee,
I have the same camera but I donot have the driver to download video onto computer. I use window XP. Can you help if you have the driver?
Thank you

Posted on Dec 27, 2007

  • 1 Answer

SOURCE: E04 Error

WOW! At first I thought this was a joke but it did work! Thanks.

Posted on Jan 25, 2008

  • 1 Answer

SOURCE: E01-E06 Unit in safeguard mode

I had this same problem, and indeed it was from leaving a tape in the camcorder while in storage. All I did was remove the tape and put a new one it. Solved my problem! Thank you!

Posted on Oct 16, 2008

  • 4 Answers

SOURCE: Shows fault E04 remove & reattach battery

Do a search of this problem and you will ind that every JVC owner is having the same problem. I finally got mine "reset" by powering the unit on in payback mode while holding down the "play" button. Then, turn it back off and power it on in the camera mode while holding down the "rec" button. This seems to have reset it and I've not had anymore issues SO FAR!
Good luck with it.

Posted on Dec 17, 2009

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1 Answer

Have a JVC GR-SXM750 camcorder. Constantly get warning indication E04. Says unit in safeguard mode. how can error be cleared!


What is e)4 all about? Check manual/web site for condition and attempt to resolve to rid the error code.

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I'm getting an E04 ( error) when I try to record or play


Here is some information regarding the E04 error message from http://www.techlore.com/article/10974/JVC-Camcorder-Stuck-in-Safe-Mode/:

"JVC notes that you are also given a malfunction code when the unit is placed into safeguard. If it displays code 01, 02, or 06 you should remove
the battery and powersupply and wait for a while. Code 03 and 04 indicate that you should eject and reinsert the tape.

If neither of these solutions work, your only alternative is to bring it to a shop or send it to JVC for diagnosis or repair. Unfortunately, there is no other way to clear the condition."

This doesn't seem uncommon, and indicates a bad tape is loaded, or unfortunately, that the camcorder requires servicing.

May 22, 2009 | JVC GR-DVM50 Camcorder

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Shows fault E04 remove & reattach battery


Do a search of this problem and you will ind that every JVC owner is having the same problem. I finally got mine "reset" by powering the unit on in payback mode while holding down the "play" button. Then, turn it back off and power it on in the camera mode while holding down the "rec" button. This seems to have reset it and I've not had anymore issues SO FAR!
Good luck with it.

Apr 28, 2009 | JVC Video Cameras

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Gr-dvl-520u trying to record or playback tape it goes into safeguard mode within 5 seconds. alternatly pressing play and still every 3 seconds advanced the playback without it going into safeguard mod


According to http://www.techlore.com/article/10974/JVC-Camcorder-Stuck-in-Safe-Mode/,

"JVC notes that you are also given a malfunction code when the unit is placed into safeguard. If it displays code 01, 02, or 06 you should remove
the battery and powersupply and wait for a while. Code 03 and 04 indicate that you should eject and reinsert the tape.

If neither of these solutions work, your only alternative is to bring it to a shop or send it to JVC for diagnosis or repair. Unfortunately, there is no other way to clear the condition."

If you are getting E03 or E04 errors on every tape you try, it sounds like a servicing is required.

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I am recieving error E04 "safeguard mode"


An excerpt from http://www.techlore.com/article/10974/JVC-Camcorder-Stuck-in-Safe-Mode/:

"JVC notes that you are also given a malfunction code when the unit is placed into safeguard. If it displays code 01, 02, or 06 you should remove
the battery and powersupply and wait for a while. Code 03 and 04 indicate that you should eject and reinsert the tape.

If neither of these solutions work, your only alternative is to bring it to a shop or send it to JVC for diagnosis or repair. Unfortunately, there is no other way to clear the condition."

According to this, E04 denotes a problem with the recording media or the mechanical bits that deal with the tape. Hopefully trying another tape helps.

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Put it on fire and buy some good camcoder<br />

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1 Answer

E04


Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

Oct 18, 2007 | JVC Cybercam GR-DVM90 Mini DV Digital...

1 Answer

E04 Error Message


Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. Good Luck, i'm off to buy a tape head cleaning cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

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